How to keep hard conversations safe

KERA's Think

Holidays and elections mean tough conversations – it’d be great to have some tools to navigate them. Harville Hendrix and Helen LaKelly Hunt are counselors who specialize in creating safe spaces for conversations, and they join host Krys Boyd to discuss why you should avoid negative comments at all costs, how to grow with your partner to better understand their point of view and how to hear people out without becoming enemies. Their book is “How to Talk with Anyone About Anything: The Practice of Safe Conversations.” And later in the hour, we’ll talk with a researcher who studies social interactions about how to navigate everything from small talk to customer service to a doctor’s office visit.