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An Unreasonably Good Episode with Will Guidara
Manage episode 442753405 series 2930439
Ovation द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Ovation या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
You could argue that there's no one on the planet who has thought about hospitality more than today's guest, Will Guidara. Will is a restaurant icon, former leader of Eleven Madison Park, and NYT Bestselling Author of "Unreasonable Hospitality" (mandatory reading at Ovation). We were lucky to tap into his insights on this episode!
In this episode, Zack and Will discuss:
- How the principles of hospitality transcend the restaurant industry and can make any professional or personal interaction more meaningful
- How to use criticism in a way that fosters hospitality in your organization
- The difference between service and hospitality
- How to inspire your employees to be hospitable
- The rule of 95/5 and the importance of always playing offense
- More
We hope you enjoy this episode with one of the industry's most impactful and uplifting thought leaders.
Thanks, Will!
अध्यायों
1. Creating a Culture of Hospitality (00:00:00)
2. Focusing on Hospitality and Service (00:08:26)
342 एपिसोडस
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