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Humility, Speed, and Personalization with Blaze Pizza CEO Beto Guajardo
Manage episode 442937974 series 2930439
Ovation द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Ovation या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
You could argue that there's no one more experienced in leading fast-casual restaurants than today's guest, Beto Guajardo. Beto is the President & CEO of Blaze Pizza and has held leadership roles at Starbucks, Levi Strauss, and Schlotzsky’s. We were excited to tap into his extensive insights on this episode!
In this episode, Zack and Beto discuss:
- Why humility is key to delivering exceptional hospitality from the top down
- How Blaze Pizza is innovating with guest customization, both in-store and at home
- The critical role of speed and personalization in fast-casual dining
- The power of online reviews and how they influence business success
- Blaze Pizza's global expansion and maintaining consistent guest experiences across locations
We hope you enjoy this episode filled with valuable insights on leadership and hospitality in the fast-casual industry.
Thanks, Beto!
अध्यायों
1. Leadership and Guest Experience in Restaurants (00:00:00)
2. Creating a Personalized Guest Experience (00:04:47)
342 एपिसोडस
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