Donna M Brown सार्वजनिक
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Welcome to People in Insurance: Changing the Conversation Join us as we delve into the dynamic intersection of diversity, culture, and technological innovations within the insurance industry. Listen in as Host, Sarah Myerscough, Chief Ideas Officer at Macaii, sits down to talk with trailblazers, thought leaders, and innovators who are reshaping the very fabric of insurance. Here, we bring you stories that not only redefine the narrative but also offer a fresh perspective on the evolving land ...
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This episode of the podcast captures a candid and insightful conversation featuring Sarah Myerscough, Chief Ideas Officer at Macaii and Sharon Brown cert CII, Director MGAA, Director, Consultant, CEO, NED, Founder, and Angel Investor. Sarah and Sharon switch roles in this unique episode where host becomes guest as Sharon is in the hot seat asking t…
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How can ethical business practices and a focus on fairness shape a company's culture and success? What role does mentorship play in fostering the next generation of business leaders? In this episode of Changing the Conversation, we're delighted to speak with Donna Scully, co-owner of Carpenters Group, about her journey in building an ethical busine…
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How can insurance companies better support working parents in the years after they have children? How should working parents endeavour to maintain a healthy work-life balance, and what practical measures should employers introduce to facilitate this? Despite the implementation of some measures to mitigate this, having children can be something of a…
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In this episode of Changing the Conversation, we dive deep into the world of mergers and acquisitions (M&A) in the insurance industry with Glenn Hirchfield, founder of ALJ Consultancy. Glenn shares his extensive experience in M&A, offering valuable insights for both buyers and sellers in the insurance market. From the importance of cultural fit to …
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In this episode of Changing the Conversation, we sit down with Mike Keating, CEO of the Managing General Agents’ Association (MGAA), to explore the dynamic world of MGAs and their evolving role in the global insurance landscape. Mike shares insights into the growth and challenges within the MGA sector, the importance of strategic partnerships, and …
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What responsibility do small insurance firms have to implement sustainable practices, and encourage their clients to do the same? What initiatives can SMEs put in place to cut down on their carbon footprint without compromising their bottom line? Or is a transition towards sustainable efforts ultimately commercially beneficial? At Macaii we believe…
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Has the Consumer Duty really changed the insurance landscape to protect customers’ best interests? Are any poor practices still slipping through the cracks? What changes can we implement as an industry to maintain a rich ecosystem of knowledge even as people retire? In this episode of Changing the Conversation, we are thrilled to be speaking with D…
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How will Insurtech continue to reshape the industry in the coming years? What factors, material and psychological, continue to curtail the insurance market from innovating at a steadier pace? In this episode of Changing the Conversation, we are thrilled to be speaking with Insurtech trailblazer Ed Gaze! Whilst Insurtech is having a substantial impa…
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Why does the insurance industry continue to be plagued by a reputation that it is untrustworthy, exploitative and profit centric? What can we do internally and via our communications with the public to reorient this perspective and thereby foster a healthier relationship between customers and insurers? An array of deep-rooted psychological factors …
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What is the Insurance Museum and who is it for? Can it help to reconstitute public perceptions of the industry and to educate children and young people about what we really do? Given the rapidly evolving nature of our industry today, it’s easy to forget that our work rests on the shoulders of a centuries-old legacy rooted in the heart of London. Th…
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We are very pleased to be speaking with Gary Burke, Founder of Rabbits From Hats, about the distinction between transformation and change, and how businesses can smoothly implement transformation projects. In conversation with Sarah Myerscough, Gary highlights the importance of adopting a ‘horizontal view’ of change if transformation projects are t…
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What are ‘fronting’ and ‘hybrid fronting’? How do they differ? And what unique opportunities can these solutions afford MGAs and the wider UK insurance market? In this episode of Changing the Conversation, we are thrilled to be speaking with Paul Jewell, CEO of Bridgehaven Insurance, the first hybrid ‘fronter’ in the UK. At the forefront of this al…
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In this episode of the Changing the Conversation, we are thrilled to be speaking with Phil Denman, Co-Founder and CEO of four-section MGA, Capacity Insights! In conversation with Macaii’s Sarah Myerscough, Phil explains his philosophy for establishing partnerships with experts external to the insurance industry, and how these can help us to keep ap…
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Welcome to Changing the Conversation: The people in insurance. The brand new, reimagined evolution of The Insurance Broker’s Podcast, brought to you by Macaii Ltd! In light of the wide array of changes across insurance we have observed recently, we are shifting the direction of the podcast to speak to those in the industry who are doing things diff…
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Welcome to Changing the Conversation: The people in insurance. The brand new, reimagined evolution of The Insurance Broker’s Podcast, brought to you by Macaii Ltd! In this podcast episode, insurance veteran Bryan Falchuk discusses the need for a fundamental reassessment in the insurance sector amidst changing external dynamics like climate change a…
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In this episode we’re thrilled to be speaking with Stephanie Jonas, Chief Operating Officer at JonasRe! In conversation with Boston Tullis’ Sarah Myerscough, Stephanie articulates how developing a passion for the industry can lead to a highly fruitful and rewarding career. She explores the cultural shifts developing across the insurance world in th…
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How can brokers better advise clients with deficient cybersecurity architecture? What steps can we and our clients take to raise our cyber resilience and reduce the potential damage of an attack? Businesses that haven’t suffered a cyberattack are in the minority, or alternatively, they simply haven’t discovered that it has happened yet. Infoprotect…
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How can LinkedIn be used for reaching your target demographic? What kind of marketing content is most likely to facilitate a return on investment, and how can this be calculated? In this episode, we’re excited to be speaking with Catherine France, an insurance copywriter who specialises in using LinkedIn to help attract and convert clients. In conv…
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Are you keen for your business to remain aligned with the latest innovations across the industry? Would you like to learn more about how new digital processes and platforms can energise and streamline your productive output? In this episode of the Insurance Broker Podcast, we are very pleased to be speaking with Merlin Beyts, Head of Content at ITC…
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Why is it so important to set Net Zero targets on an individual business level? Is there anything regional or provincial brokerages can do to help curb the impact of climate change? In this episode of the Insurance Broker Podcast, we’re thrilled to be speaking with returning guest Adrian Saunders, Commercial Director of Ecclesiastical Insurance. Ec…
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How can small brokers navigate the various and insistent industry pressures that have emerged in recent years? Is it possible to sustain a client-first bottom line whilst also incorporating new digital data processing practices and becoming increasingly reliant on remote customer interactions? In this episode of the Insurance Broker Podcast, we’re …
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Have you identified any inefficiencies in your business’ software which delay brokers’ dealings with clients? What features would you like to see incorporated into broking Insurtech software? In this episode of the Insurance Broker Podcast, we’re very pleased to be speaking with Nick Jordan, Managing Director of Nuworks Ltd, an Insurtech business p…
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Is an over reliance on analytical and logical thinking stifling innovation in insurance? How can we help clients become more emotionally invested in the insurance they purchase, and why should we? Welcome to the 100th episode of the Insurance Broker Podcast, and the first to be recorded live! This week, we are celebrating this milestone by tackling…
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Are your staff all on the same page about your broader business strategy? How do you communicate this on both an individual and a collective basis? How can alterations to your comms process fructify recruitment? In this episode of the Insurance Broker Podcast, we’re thrilled to be speaking with Phil Kelly, Managing Director of Pro Noctis Group. In …
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What challenges are facing the high-net-worth insurance market in 2023? What key messages to brokers need to communicate to high-net-worth clients? Is the future bright for this sector? In this episode of the Insurance Broker Podcast, we’re very pleased to be speaking with Jonathan Rouse, founding partner of Protect Underwriting. In this episode, h…
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How important is marketing for insurance businesses? Can it significantly boost your sales? What is the value of in-house or external marketing content writers and creators? In this episode of the Insurance Broker Podcast, we’re thrilled to be speaking with the brilliant Lucy Mowatt, founder of bespoke agency Method Marketing. In conversation with …
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Are you concerned about the rapid acceleration of technology implementation across the insurance industry? Are you unsure how new Insurtech solutions can help brokers in delivering for their clients? In this episode of the Insurance Broker Podcast, we are very pleased to be speaking with Natalie Sankala, Operations Director of TCi Futures. Original…
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How are electric vehicles (EVs) likely to reshape the car insurance market in the next few years? How should you advise your clients around the use of EVs from an insurance perspective? In this episode of the Insurance Broker Podcast, we’re very pleased to be speaking with Steven Williams and Rob Durbin, who are both at the forefront of Direct Line…
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What are the benefits of networking with MGAs? What is the ‘Meet the MGA Market’ event, and why should you attend? In this episode of the Insurance Broker Podcast, we’re thrilled to welcome back Mike Keating for his third episode! This time, in conversation with Boston Tullis’ Sarah Myerscough, he discusses the MGAA’s upcoming ‘Meet the MGA Market’…
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Do you often find yourself inhibited from making progress by a lack of confidence in your own abilities? Are you unsure of what strategies to implement to improve your self-confidence and maintain it when the going gets tough? What is the correlation between good physical health and mental wellbeing? In this episode of the Insurance Broker Podcast,…
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Are you intrigued by how machine learning and AI could soon transform the insurance market? Are you starting a new business and looking for some inspiration? In this episode of the Insurance Broker Podcast, we’re thrilled to be speaking with Armin Kia, CEO and co-founder of Driverly, a car insurance subscription service which uses machine-learning …
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Are you hoping to start a new business, or have you already begun? Are you concerned about the challenges facing new small businesses and start-ups in the current socioeconomic climate? How will technology reshape the future of our industry, and how can we prepare for that transition? In this episode of the Insurance Broker Podcast, we are very ple…
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What can colleagues do to support one another’s mental wellbeing? Are broking businesses’ mental health provisions somehow missing the mark? Last year, we released an episode featuring Ecclesiastical Insurance’s Adrian Saunders, in which he explained the results of the firm’s annual broker wellbeing survey. In this episode, Adrian returns to discus…
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What is the Metaverse, and how might it benefit your customers? Are you interested in how such new technology could transform or revitalise your business? Are you concerned about the hard market and the changes it may necessitate for your business? In this episode, we’re very pleased to be speaking with Mark Costello and Ed Halsey, co-founders of H…
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What is the FCA’s Consumer Duty and how will it affect you and your business? How much work will it take to meet the requirements of the duty? When do these changes need to be implemented, and how should you prepare for them? In this episode of the Insurance Broker Podcast, we are thrilled to be speaking with Tim Chadwick Group Chief Risk Officer a…
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Why is water damage so significant in construction sites? Why does it create so many issues for insurers? How can we raise awareness of the prospect of water damage and reduce its incidence? In this episode, we’re discussing water damage, a rising problem in construction insurance and one of the leading causes for claims in the UK. It has caught th…
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What constitutes a suitable work/life balance? How much does going the extra mile at work facilitate career progression? How much has the pandemic impacted attitudes to work, productivity and flexibility? In this episode of the Insurance Broker Podcast, we’re very pleased to be speaking with Laura Hancock, Founding Director of Yutree Insurance and …
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Are you considering putting your business on the market but unsure about what to do? Are you concerned about how selling your business might affect customer relationships, your employees, and the brand itself? In this week’s episode, we’re thrilled to be speaking with David Leslie, Founder and Managing Director of Leslie James Acquisitions. In conv…
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Are you concerned about the rising cost of doing business? Are you unsure about how you can advise and support the small businesses most deeply affected by this crisis? In this episode, we’re very pleased to be speaking with David Perry, Managing Director of the FSB Insurance Service, about the rising cost of doing business and the role of insuranc…
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Are you a broker keen for your voice to be heard but unsure what channels to use? Are you interested in BIBA membership but unclear about what benefits it can bring for you? In this week’s episode, we’re very pleased to be speaking with Graeme Trudgill, Executive Director of the British Insurance Brokers Association (BIBA) about the group’s annual …
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Are you a new business owner, or intrigued by the possibility? Are you unsure about the nuts and bolts of ‘work culture’, and how it can be effectively constructed in a new business? In this episode, we’re thrilled to be speaking with Emily Kenna, founder of Sense Risk Solutions, a community broker aiming to provide high quality advice and support …
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Are you concerned about how your business, and the insurance industry as a whole, is perceived by the public? In this mini episode of the Insurance Brokers’ Podcast, we’re thrilled to be speaking with Brett Sainty, CEO of BLW Insurance Brokers. As a highly experienced and regarded industry professional, Brett is well-placed to discuss the broader p…
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Have you ever considered starting a podcast? In this episode, we’re thrilled to be speaking with returning guest Adrian Saunders, Commercial Director of Ecclesiastical Insurance. In conversation with Boston Tullis’ Sarah Myerscough, he discusses Ecclesiastical’s first foray into podcasting, Covered In 15, a bi-weekly series of conversations regardi…
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Are you concerned about achieving ROI for your business when you attend events? Are you unsure how to maximise the marketing and interpersonal potential of exhibitions and conferences? In this episode, we’re thrilled to be speaking with new guest Rachael Light, and returning guest Gary Williamson, the Specialty Lines Director and Managing Director …
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Is your organisation using its marketing department as well as it could, or should? Are you unsure how marketing can improve sales in an industry so reliant on face-to-face contact? In this episode, we’re thrilled to be speaking with Michelle Leach and Verity Blair, co-founders of the Insurance Marketers Group (IMG). The organisation was created in…
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Are you concerned about the hardening of capacity? Would you like to develop current or new relationships with MGAs or insurers? In this episode, we’re thrilled to be speaking with Michael Keating, CEO of the Managing General Agents’ Association, about the upcoming MGAA Capacity Exchange. The event is being held at the Hilton DoubleTree in London, …
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Have you missed the interpersonal connections which are so integral to the insurance industry over the past two years? Are you keen to get more involved in the industry community, or to reaffirm the connections you once had prior to the pandemic? In this episode of the Insurance Brokers’ Podcast, we are thrilled to be speaking with Emma Chapman, He…
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Are you feeling overwhelmed by the immense level of practical knowledge your clients now require of you? Or do you feel confident both in your understanding of the risks facing your clients and their businesses, and in the products you have provided them with? Either way, it’s becoming increasingly apparent that clients are looking for bespoke prod…
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Are you concerned about the speed of market evolution, and trying to keep up the pace? How can you boost efficiency in your acquisition of solutions for your clients? Is there any way to remain confident in your business ventures as the world remains profoundly uncertain? In this episode of the Insurance Brokers’ Podcast, we’re very pleased to be s…
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Do you ever feel unconfident in your ability to present risks to insurers? Have you made several risk presentations, but not heard back from the insurer? Are you keen to learn how to boost your presentation skills? In this episode, we’re very excited to have three guests: the Regional Directors of Ecclesiastical Insurance, Francis Carroll, Adrian T…
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