Interviews with members of The Deming Institute community, including industry leaders, practitioners, educators, Deming family members and others who share their stories of transformation and success through the innovative management and quality theories of Dr. W. Edwards Deming.
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1
Setting the Challenge: Path for Improvement (Part 2)
37:41
37:41
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
37:41
In this episode, John Dues and Andrew Stotz discuss the first part of John's path for improvement model - setting the challenge. Using an example from United Schools Network, John explains their aspirations for cutting chronic absenteeism rates. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz. And I'll be your host as we continue our jou…
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1
Pay Attention to the Choices: Misunderstanding Quality (Part 4)
34:34
34:34
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बाद में चलाएं
सूचियाँ
पसंद
पसंद
34:34
Continuing their discussion from part 3 of this series, Bill Bellows and Andrew Stotz talk more about acceptability versus desirability. In this episode, the discussion focuses on how you might choose between the two. TRANSCRIPT 0:00:00.0 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into the teachings of Dr…
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1
5 Myths of Traditional Productivity: Boosting Lean with Deming (Part 1)
22:07
22:07
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बाद में चलाएं
सूचियाँ
पसंद
पसंद
22:07
In this new series, Jacob Stoller and Andrew Stotz discuss five major management and productivity myths and how Lean and Deming thinking solve them. This first episode offers an overview and Jacob shares his journey from traditional management to a better way. Jacob Stoller is the author of The Lean CEO: Leading the Way to World-Class Excellence an…
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1
Building an Improvement Model: Path for Improvement (Part 1)
35:27
35:27
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
35:27
In this new series, John Dues and Andrew Stotz discuss John's model for improvement. This episode includes an overview of the model and how John uses it for goal-setting and planning in his school. 0:00:02.4 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into the teachings of Dr. W. Edwards Deming. Today, I'm…
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1
Acceptability VS Desirability: Misunderstanding Quality (Part 3)
32:59
32:59
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
32:59
Is reaching A+ quality always the right answer? What happens when you consider factors that are part of the system, and not just the product in isolation? In this episode, Bill Bellows and Andrew Stotz discuss acceptability versus desirability in the quality realm. TRANSCRIPT 0:00:02.5 Andrew Stotz: My name is Andrew Stotz and I'll be your host as …
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1
8 Dimensions of Quality: Misunderstanding Quality (Part 2)
32:10
32:10
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बाद में चलाएं
सूचियाँ
पसंद
पसंद
32:10
In this episode, Bill Bellows and Andrew Stotz discuss David Garvin's 8 Dimensions of Quality and how they apply in the Deming world. Bill references this article by Garvin: https://hbr.org/1987/11/competing-on-the-eight-dimensions-of-quality TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journe…
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1
Quality, Back to the Start! Misunderstanding Quality (Part 1)
35:12
35:12
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
35:12
Where did your "quality journey" start? In this first episode of a new series on quality, Bill Bellows shares his "origin story," the evolution of his thinking, and why the Deming philosophy is unique. TRANSCRIPT 0:00:02.3 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey in the teachings of Dr. W Edwards Demin…
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1
Goal Setting is Often an Act of Desperation: Part 6
38:12
38:12
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
38:12
In the final episode of the goal setting in classrooms series, John Dues and Andrew Stotz discuss the last three of the 10 Key Lessons for implementing Deming in schools. They finish up with the example of Jessica's 4th-grade science class. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey …
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1
Goal Setting is Often an Act of Desperation: Part 5
28:58
28:58
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
28:58
In this episode, John Dues and Andrew Stotz apply lessons five through seven of the 10 Key Lessons for implementing Deming in classrooms. They continue using Jessica's fourth-grade science class as an example to illustrate the concepts in action. TRANSCRIPT 0:00:02.2 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our jou…
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1
How to Test for Understanding: Awaken Your Inner Deming (part 22)
36:35
36:35
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बाद में चलाएं
सूचियाँ
पसंद
पसंद
36:35
How do you know that the learning you and your colleagues are doing is leading to changes in behavior? In this episode, Bill and Andrew discuss little tests you can do to see if the transformation you're working toward is really happening. 0:00:02.0 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into the teac…
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1
Transparency Among Friends: Awaken Your Inner Deming (Part 21)
32:51
32:51
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
32:51
How can you make lasting change at your organization? Recruit your friends! In this discussion, Bill Bellows lays out his experience recruiting and working with a small group to make big changes in a large company. 0:00:02.5 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into the teachings of Dr. W. Edwards D…
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1
Goal Setting is Often an Act of Desperation: Part 4
31:02
31:02
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
31:02
Can a 4th grade class decide on an operational definition of "joy in learning"? In part 4 of this series, educator John Dues and host Andrew Stotz discuss a real-world example of applying Deming in a classroom. This episode covers the first part of the story, with more to come in future episodes! 0:00:02.3 Andrew Stotz: My name is Andrew Stotz, and…
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1
System of Profound Wisdom: Awaken Your Inner Deming (Part 20)
46:09
46:09
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
46:09
Dr. Deming developed his philosophy over time and in conversations with others, not in isolation. As learners, we tend to forget that context, but it's important to remember because no one implements Deming in isolation, either. In this conversation, Bill Bellows and host Andrew Stotz discuss how there's no such thing as a purely Deming organizatio…
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1
Transforming How We Think: Awaken Your Inner Deming (Part 19)
36:17
36:17
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
36:17
What happens if you transform HOW you think? In this episode, Bill Bellows and host Andrew Stotz discuss the problem of thinking in one dimension at a time (as we were taught in school) and its impact on our ability to solve problems. BONUS: Book recommendations to broaden your understanding of Deming and more. TRANSCRIPT 0:00:02.1 Andrew Stotz: My…
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1
Goal Setting Is Often An Act of Desperation: Part 3
29:48
29:48
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
29:48
In part 3 of this series, John Dues and host Andrew Stotz talk about the final 5 lessons for data analysis in education. Dive into this discussion to learn more about why data analysis is essential and how to do it right. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into the teachings o…
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1
Organizations are Holograms: Awaken Your Inner Deming (Part 18)
35:05
35:05
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बाद में चलाएं
सूचियाँ
पसंद
पसंद
35:05
In this episode, Bill Bellows and host Andrew Stotz discuss seeing organizations as holograms—3D images. Holograms show all parts from different views at once. Learn how using the lens of the System of Profound Knowledge lets you see the problems and opportunities for transformation. TRANSCRIPT 0:00:02.5 Andrew Stotz: My name is Andrew Stotz, and I…
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1
Goal Setting Is Often An Act of Desperation: Part 2
32:57
32:57
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
32:57
Do you struggle to meet your goals or targets? Find out how you can change your thinking about goals and your process for setting them so you can keep moving forward. In this episode, John Dues and host Andrew Stotz discuss the first five of John's 10 Key Lessons for Data Analysis. TRANSCRIPT 0:00:03.0 Andrew Stotz: My name is Andrew Stotz and I'll…
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1
Transformation is Never Complete: Awaken Your Inner Deming (Part 17)
38:29
38:29
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
38:29
In The New Economics, Deming said “The individual, transformed, will perceive new meaning to his life…” (3rd edition, page 63) But are we ever completely transformed? Discover why Bill Bellows believes that transformation is an ongoing process and how you can keep your learning journey going. TRANSCRIPT 0:00:02.2 Andrew Stotz: My name is Andrew Sto…
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1
Goal Setting Is Often An Act of Desperation: Part 1
38:57
38:57
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
38:57
Did Dr. Deming forbid setting goals? Dive into this discussion about healthy goal setting, learn why your process matters, and the four things you need to understand before you start on goals. This episode is the first in a 4-part series about goal setting. TRANSCRIPT 0:00:02.2 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we conti…
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1
Get Off Of My Cloud: Awaken Your Inner Deming (Part 16)
41:55
41:55
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बाद में चलाएं
सूचियाँ
पसंद
पसंद
41:55
"The Cloud" is a metaphor for the top level of corporate authority - the CEO, CFO, CTO and maybe some Vice President positions. And if you're trying to transform an organization, your ideas need to penetrate the Cloud - but how? In this episode, Bill Bellows and host Andrew Stotz talk about influencing others with the aim of transformation. TRANSCR…
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1
Commit to Transformation: Deming in Schools Case Study (Part 20)
35:54
35:54
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
35:54
What does it mean to "commit" to transformation? What does "transformation" mean? In this episode, John Dues and host Andrew Stotz discuss Point 14 of Dr. Deming's 14 Points for Management - with John's interpretations for educators. TRANSCRIPT 0:00:02.2 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into th…
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1
Start Where You Are: Awaken Your Inner Deming (Part 15)
45:37
45:37
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
45:37
In this episode, Bill Bellows and host Andrew Stotz talk about where and how to start using your new knowledge when you're learning Deming. TRANSCRIPT 0:00:02.1 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the teachings of Dr. W. Edwards Deming. Today, I'm continuing my discussion with Bill Bellows, w…
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1
Go Beyond Skills Training: Deming in Schools Case Study (Part 19)
26:00
26:00
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
26:00
What's the difference between education and training? Why is the distinction important? How does the Deming lens offer a new perspective on teacher effectiveness? In this episode, John Dues and host Andrew Stotz talk about why it's important to go beyond skills training and encourage education for personal growth. TRANSCRIPT 0:00:00.0 Andrew Stotz:…
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1
Remove Barriers To Joy In Learning: Deming in Schools Case Study (part 18)
36:46
36:46
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
36:46
How do grading systems, teacher ratings, school rankings, and other programs like those create barriers to learning? Should we eliminate them entirely, or do they have their place? John Dues and host Andrew Stotz talk about how to preserve joy in learning. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz. I'll be your host as we continue …
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1
Eliminate Management by Extremes: Awaken Your Inner Deming (Part 14)
47:43
47:43
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बाद में चलाएं
सूचियाँ
पसंद
पसंद
47:43
Many businesses equate "manager" with "leader," excluding potential leaders from across the organization. In this episode, Bill Bellows and host Andrew Stotz talk about leadership in Deming organizations - with a great story about senior "leaders" making a huge error in judgment at a conference of auditors. TRANSCRIPT 0:00:02.0 Andrew Stotz: My nam…
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1
Does Competition Create Wins? Role of a Manager in Education (Part 14)
18:07
18:07
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
18:07
Who wins when teams and team members compete with each other? In this final episode in the Role of a Manager in Education series, David Langford and Andrew Stotz discuss why cooperation beats competition, particularly in schools. TRANSCRIPT 0:00:02.5 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into the tea…
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1
The Unhurried Conversation: Role of a Manager in Education (Part 13)
14:28
14:28
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
14:28
What are unhurried conversations, and why should managers prioritize them? In this episode, David Langford and host Andrew Stotz talk about the kinds of conversations managers should be having with their team members. TRANSCRIPT 0:00:02.5 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the teachings of D…
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1
Eliminate Arbitrary Numerical Targets: Deming in Schools Case Study (Part 17)
34:48
34:48
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
34:48
Quotas, arbitrary targets, work standards with numerical goals - these don't seem to apply to schools. But, as John Dues and host Andrew Stotz discuss, quotas show up a lot in classrooms, causing harm and preventing improvement. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the tea…
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1
Integration and the Taguchi Loss Function: Awaken Your Inner Deming (Part 13)
35:49
35:49
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
35:49
Should we strive to better understand what happens "downstream" to our defect-free work? No matter the setting, if our work meets requirements and we pass it on, are we responsible for how well it integrates into a bigger system? In this episode, Bill Bellows and Andrew Stotz expand on the interaction between variation and systems and why Dr. Demin…
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1
Pitfalls of Slogans and Targets: Deming in Schools Case Study (Part 16)
39:56
39:56
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
39:56
Slogans and exhortations don't work to motivate people. Targets usually encourage manipulation or cheating. John Dues and Andrew Stotz discuss how these three strategies can hinder improvement, frustrate teachers and students, and even cause nationwide scandals. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz. I'll be your host as we con…
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1
Integration Excellence: Awaken Your Inner Deming (Part 12)
36:28
36:28
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
36:28
What does it mean that people feel connected and included when something good happens yet dissociate when something bad happens? In this episode, Bill Bellows and Andrew Stotz discuss the human side of integration. TRANSCRIPT 0:00:02.9 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the teachings of Dr. …
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1
Do You Listen to Speak or Listen to Learn? Role of a Manager in Education (Part 12)
21:37
21:37
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
21:37
Listening to understand and learn is often harder than not-really-listening because you're thinking about what to say. Dr. Deming emphasized learning and was excited about ideas he heard from others every day. In this episode, David Langford and Andrew Stotz talk about why and how managers, including teachers, should listen to staff or students. TR…
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1
How to Break Down Barriers: Deming in Schools Case Study (Part 15)
27:39
27:39
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
27:39
Most people agree: teamwork and collaboration generate greater results than isolation and silos. So why do we let barriers get in the way? In this episode, John Dues and host Andrew Stotz talk about barriers to collaboration and how to break them down. TRANSCRIPT 0:00:02.7 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue …
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![Artwork](/static/images/128pixel.png)
1
In Search of Excellence: Awaken Your Inner Deming (Part 11)
45:07
45:07
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
45:07
What's the difference between Compliance Excellence and Contextual Excellence? Is one better than the other? Which one does a Deming organization pursue? In this episode, Bill Bellows and host Andrew Stotz talk about the variety of types of excellence, and why they matter. TRANSCRIPT 0:00:02.7 Andrew Stotz: My name is Andrew Stotz and I'll be your …
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1
Drive Out Fear: Deming in Schools Case Study (Part 14)
27:12
27:12
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
27:12
What causes fear in an organization? How is fear hurting employee morale, productivity, and overall performance? What great things can happen when you remove fear? In this episode, John Dues and host Andrew Stotz talk about fear, and how managers can get rid of it. TRANSCRIPT 0:00:02.6 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as…
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![Artwork](/static/images/128pixel.png)
1
Are You Expecting Perfection? Role of a Manager in Education (Part 11)
13:25
13:25
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बाद में चलाएं
सूचियाँ
पसंद
पसंद
13:25
Perfection may be your goal, but unless you create an artificial environment, you're not going to get it. David Langford and host Andrew Stotz discuss how good managers/teachers let go of perfection and, instead, understand variation, then work on the system to produce better and better outcomes for everyone. TRANSCRIPT 0:00:02.6 Andrew Stotz: My n…
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1
It Depends! Rethinking Improvements: Awaken Your Inner Deming (Part 10)
45:06
45:06
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बाद में चलाएं
सूचियाँ
पसंद
पसंद
45:06
When we answer a question with "it depends" we are asking for more information about the possible variables that will inform the answer. In this episode, Bill Bellows and host Andrew Stotz discuss how, in the Deming world, "it depends" can trigger improvements in processes or products and services. TRANSCRIPT 0:00:02.6 Andrew Stotz: My name is Andr…
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![Artwork](/static/images/128pixel.png)
1
How to Build Trust: Role of a Manager in Education (part 10)
14:59
14:59
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
14:59
"Trust me!' We've all heard it, and probably said it. But how do you build a culture of trust at work, or in a classroom? David Langford and host Andrew Stotz talk about how inclusive decision-making inspires trust, and leads to better outcomes. TRANSCRIPT 0:00:02.5 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our jou…
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![Artwork](/static/images/128pixel.png)
1
What do training and leadership really mean? Deming in Schools Case Study (Part 13)
39:38
39:38
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
39:38
In this episode, John Dues and host Andrew Stotz discuss what Dr. Deming meant by "institute training on the job" and "adopt and institute leadership" (principles 6 and 7). How do you follow those principles in the context of education? TRANSCRIPT 0:00:02.6 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into …
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1
Who Needs Special Help? Role of a Manager in Education (Part 9)
19:03
19:03
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बाद में चलाएं
सूचियाँ
पसंद
पसंद
19:03
Most of the time, variation between students or workers is the result of common cause situations, but sometimes you find folks who consistently aren't performing at the same level. Does more punishment work? What should you do instead? In the episode, David Langford and host Andrew Stotz discuss how managers (or teachers) should approach these "spe…
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1
Resource Management: Awaken Your Inner Deming (Part 9)
46:13
46:13
बाद में चलाएं
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46:13
In this episode, Bill Bellows and host Andrew Stotz talk about resource management in a non-traditional sense. Bill explains how managing the variation and integration in your product or service is just as important as increasing consistency and removing waste. TRANSCRIPT 0:00:02.3 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we c…
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1
The Student Supply Chain and Using PDSA for Improvement Deming in Schools Case Study with John Dues (Part 12)
35:24
35:24
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35:24
In this series, John Dues and host Andrew Stotz discuss principles that educational systems leaders can use to guide their transformation work. This episode covers principles 4 and 5: maximize high-quality learning and work continually on the system. TRANSCRIPT 0:00:02.5 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue ou…
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1
Whose fault is it? Role of a Manager in Education (Part 8)
12:22
12:22
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12:22
When things go wrong, who gets blamed? When things go right, who gets the credit? Dr. Deming wrote that good managers don't play the blame/credit game. Instead, they "study results [of feedback] with the aim to improve performance." In this episode, David Langford and host Andrew Stotz discuss getting honest feedback, how to react, and why it's imp…
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1
Applying Deming’s 14 Points to Education – Points 2 and 3: Deming in Schools Case Study with John Dues (Part 11)
39:27
39:27
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39:27
Dr. Deming was a professor for nearly 5 decades, and while most of his examples and writing discussed manufacturing, he applied all the same ideas to teaching. In this episode, John Dues and host Andrew Stotz discuss points 2 and 3 of Dr. Deming's 14 Points for Management - translated for people in education: adopt the new philosophy and cease depe…
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1
Understanding Shades of Variation: Awaken Your Inner Deming (Part 8)
40:03
40:03
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40:03
In this episode, Bill and Andrew discuss the shades of variation: meeting requirements, accuracy, precision, and precision around variety. Is reducing variation to zero a good thing? Plus, Bill and Andrew share stories that offer practical ways to think about these concepts. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz, and I'll be yo…
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1
Starting the Transformation: Deming in Schools Case Study with John Dues (Part 10)
36:49
36:49
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36:49
In this episode, John and Andrew shift from management myths (don't do this) to principles for transformation (do this instead) based on Deming's 14 Points for Management. This episode introduces the principles and the context you need to get started. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue o…
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1
Unleashing Hidden Powers for Improvement: Role of a Manager in Education (Part 7)
28:47
28:47
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28:47
David and Andrew discuss the three types of power that leaders have: authority, knowledge, and persuasion. David also explains where the current style of "command and control" management comes from and what a nearly failed family vacation can tell us about power. 0:00:02.7 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue …
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1
Seeing Through New Eyes: Awaken Your Inner Deming (Part 7)
45:12
45:12
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45:12
Learning Deming is like seeing the world through a different lens. In this episode, Bill Bellows uses various examples to show us how powerful that new vision can be. TRANSCRIPT 0:00:03.4 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into the teachings of Dr. W Edwards Deming. Today, I'm continuing my discus…
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1
Going Beyond Good: Awaken Your Inner Deming (Part 6)
44:42
44:42
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44:42
If something is "good" is that good enough? Who decides? In this episode, Bill and Andrew discuss how people define "good," what interchangeability has to do with morale, and the problem with a "merit-based" culture. Bonus: Learn how Americans became the first to use the French idea of interchangeable parts in manufacturing. Note: this episode was …
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1
Beyond Tools & Techniques: Awaken Your Inner Deming (Part 5)
45:05
45:05
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45:05
Data represents raw numbers and information represents the what, when, where, etc. of something. Knowledge requires looking inward at how something works. Understanding requires looking outward at a bigger system for an explanation of what lies inward. Wisdom is the ability to utilize these elements. So how do we go from having data to having wisdo…
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