Flexible Shifts In Hospitality: Aimbridge Uses AI To Schedule Workers E187

The Josh Bersin Company

Aimbridge manages 1100 hotels around the US and employs more than 45,000 employees. In this podcast, Conrad Riddle, VP of HR Shared Services at Aimbridge Hospitality, discusses how the company empowers employees (“Uberizing the Workforce”) and delivers a flexible, highly engaged workforce with dynamic workforce scheduling. The company leverages UKG Workforce Management to give employees a centralized app that lets an employee manage their schedule dynamically.

As you’ll hear, Ambridge employees can now “bid and ask” for new shifts without going through management.

Through schedule sharing across locations and bidding on shifts in an online platform, employees have more flexibility in their schedules and empowers them to manage their own shifts. It also enables managers to easily approve requests and effectively manage labor to avoid costly contractors.

Additional Information

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Join The Employee Experience Workshop: A Certificate Program In The Josh Bersin Academy