Modern Post-Sale Revenue Growth with Haydar Al-Saad of Revsetter | Episode 063

The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.

Alex Turkovic द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Alex Turkovic या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।

5M ago 44:54

MP3•एपिसोड होम

RevSetter founder Haydar Al Saad discusses with Alex his new revenue-centric customer success platform and its unique approach to integrating both sales and customer success functions. He and Alex explore his extensive experience in SaaS and Haydar’s philosophy on the importance of post-sale revenue growth and the role of digital customer success tools overall in enhancing efficiency and customer value.

Chapters:

03:02 - Private Equity → SaaS
05:38 - Sales → Customer Success
10:19 - Importance of Post-Sale Revenue Growth
15:05 - RevSetter: The Revenue-Focused CSP
20:37 - Digital Tactics for Customer Onboarding
23:05 - User Experience: RevSetter’s Approach
25:14 - Modernizing CS with Flexible Tools
33:25 - Innovative Digital Motions in SaaS

Enjoy! I know I sure did...

Haydar's LinkedIn: https://www.linkedin.com/in/haydaralsaad/
RevSetter: https://revsetter.com/
Resources:

Topline Podcast: https://www.salestalentagency.com/topline-podcast/
Customer Success Podcast: https://www.csmpractice.com/podcast

Shoutouts:

Jan Young: https://www.linkedin.com/in/jan-young-cx/
Daphne Costa Lopes: https://www.linkedin.com/in/daphnecostalopes/

+++++++++++++++++
This episode was edited and sponsored by Lifetime Value Media, a media production company founded by my good friend and fellow CS veteran Dillon Young. Lifetime Value aims to serve the audio/video content production and editing needs of CS and Post-Sales professionals. Lifetime Value is offering select services at a deeply discounted rate for a limited time. Navigate to lifetimevaluemedia.com to learn more.
+++++++++++++++++

This episode of the DCX Podcast is brought to you by Thinkific Plus, a Customer Education platform designed to accelerate customer onboarding, streamline the customer experience and avoid employee burnout.
For more information and to watch a demo, visit https://www.thinkific.com/plus/

Support the show

+++++++++++++++++
Like/Subscribe/Review:
If you are getting value from the show, please follow/subscribe so that you don't miss an episode and consider leaving us a review.
Website:
For more information about the show or to get in touch, visit DigitalCustomerSuccess.com.
Buy Alex a Cup of Coffee:
This show runs exclusively on caffeine - and lots of it. If you like what we're, consider supporting our habit by buying us a cup of coffee: https://bmc.link/dcsp
Thank you for all of your support!
The Digital Customer Success Podcast is hosted by Alex Turkovic
🎬 This content was edited by Lifetime Value Media.
Learn more at: https://www.lifetimevaluemedia.com

अध्यायों

1. Modern Post-Sale Revenue Growth with Haydar Al-Saad of Revsetter | Episode 063 (00:00:00)

2. Digital Customer Success Revenue Growth Insights (00:00:31)

3. Modern Approach to Revenue-Focused Customer Success (00:12:42)

4. Digital Customer Onboarding and Engagement (00:22:16)

5. Optimizing User Onboarding Experience (00:28:18)

6. Global Customer Success Insights and Strategies (00:31:57)

85 एपिसोडस

#MBA #Careers #Business #Alex Turkovic #Digital Customer Success #Customer Effort Score #Customer Health Score #Gainsight #Customer Retention #Churn #Customer Success #Nps #Scaled Customer Success #Scaled Cs #Digital Customer Experience #Customer Experience #Generative AI