Episode 22: Key English phrases for talking on the phone with American customers - ¿Cómo le puedo servir?

No Te Rindas Intermediate English

Si te interesa trabajar con angloparlantes en el área de servicio al cliente, checa este episodio. If you are preparing for work as a customer service or help desk representative in a bilingual capacity, in this episode you will improve your ability to talk to American customers without provoking them to anger, unintentionally.
Gabe, who manages a team at a help desk, gives his insight into phrases like:
"Bear with me..."
"I've done some checking..."
"Did I lose you?"
and others. With Greg acting as an unhappy customer and Gabe as the customer service agent, this episode takes you step-by-step through a brief exchange that you can listen to several times to be able to use the phrases yourself!
Tags:
Intermediate English
B1 English
B2 English
La cultura en Los Estados Unidos
La cultura en EEUU
La cultura en EUA
Inglés intermedio
Aprender inglés
Inglés para gente que habla español
Inglés para hispanohablantes

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