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Ep. 108: Effective Tools for Gaming Success
Manage episode 352330380 series 3422883
Mike Moran द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Mike Moran या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
On this week's episode of Mastering Retention, Tom is joined by Bakyt Aidaralieva (Head of Player Experience at Rovio) to discuss the many different types of tools and platforms used in the gaming industry, which tools are better than others, the importance of player feedback, and so much more!
Here are your cheat codes:
0:59 How did Bakyt Aidaralieva get into the video game industry?
8:29 What tools and platforms are needed to run a game as a service?
12:23 Lessons learned from seeking player feedback.
16:03 Discord can be a useful tool.
19:55 CRM’s in the gaming world & effective CRM tools.
24:33 Player and customer support.
26:52 The importance of player feedback & Identifying helpful player feedback.
32:35 Server back end tools.
35:05 LiveOps tools.
41:21 Analytics tools.
43:28 Best way to segment players.
46:06 How to keep more players around longer.
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