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Leadership in a crisis with Kate Hartley
Manage episode 311692285 series 3167144
Don't Cry Wolf द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Don't Cry Wolf या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
Kate Hartley is co-founder of the crisis simulation company, Polpeo and a super experienced crisis communications expert. When we found out that she was about to publish a book on the topic, we knew we had to get her on the show.
In this episode we asked Kate everything about high pressure situations, how to lead in a crisis, looking at examples from the best (and the worst!), how to build the right team, why she's got such beef with the word empathy....and of course, we asked her about a time when she's had to admit defeat and eat humble pie.
Kate's book is called Communicate in a Crisis and is available on Amazon https://amzn.to/2kNysSQ
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