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The Power of Kindness in Support and Leadership
Manage episode 430300201 series 3565799
Buzzsprout द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Buzzsprout या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
What if leading with kindness could transform not only your team but also your customer relationships? Join us for our 10th episode, featuring Sarah Caminiti!
With over two decades in customer support, Sarah reveals the secrets behind compassionate leadership and how it fosters remarkable customer experiences and builds brand loyalty.
This episode is packed with practical insights for proactive leadership, the impacts of toxic work environments, and how intentional acts of kindness with your team can create a ripple effect of empathy for your customers.
Listen to Sarah's podcast, Epochal Growth, subscribe to her YouTube channel, and find more info about The Kindness Initiative at Epochal Operations!
Links mentioned in this episode:
We want to hear from you! Share your support stories and questions with us at happytohelp@buzzsprout.com!
To learn more about Buzzsprout visit Buzzsprout.com
अध्यायों
1. Kindness in Customer Support (00:00:00)
2. Guest Intro: Sarah Caminiti (00:00:23)
3. Who Has Made Sarah's Day (00:03:25)
4. Sarah's Background in Support (00:06:15)
5. Building Trust Through Kindness in Leadership (00:08:58)
6. How Kindness Influences the Customer Experience (00:18:36)
7. Empowering Leadership Through Proactive Support (00:31:05)
8. The importance of Being Kind to Yourself (00:36:14)
9. How Customer Relationships Build Brand Loyalty (00:41:15)
10. Professional Development in Support Community (00:46:26)
11. Where to Find Sarah Caminiti (00:52:53)
16 एपिसोडस
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