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Leading with Authenticity with Ricky Richardson of Eggs Up Grill
Manage episode 416762272 series 2930439
Ovation द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Ovation या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
Today we talk with Ricky Richardson, a seasoned pro from TGI Fridays who is now leading Eggs Up Grill. Ricky shares practical insights on authentic leadership and managing high-energy environments while fostering emotional connections with teams and guests. He emphasizes the importance of passion and effective communication in the guest experience.
We also discuss integrating systems like Toast and kitchen displays to meet evolving customer expectations, alongside trends like upscale dining with vibrant atmospheres and off-premise dining.
Today's Ovation goes to you, Ricky!
अध्यायों
1. Creating Authentic Restaurant Leadership (00:00:00)
2. Technology and Guest Experience in Restaurants (00:11:27)
3. Guest Feedback Platform Sponsorship Interview (00:17:34)
342 एपिसोडस
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