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Delivering Digital Client Onboarding for Better Client Experience
Manage episode 336078283 series 3105700
Fenergo द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Fenergo या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
Fenergo and Accenture join forces to present a target operating model for how commercial and business banks can design their digital client journeys from end-to-end to deliver a better client experience throughout initial client onboarding and throughout the entire client lifecycle.
In this podcast, you'll learn:
- The top trends in digital transformation and client experience
- Expected regulatory changes in 2019/2020 impacting Client Lifecycle Management
- Target Operating Model: How to design and implement a frictionless, straight through client journey from initial onboarding to ongoing lifecycle management, including the key digital technologies that will make this happen e.g. eSignatures, digital ID&V, biometrics etc.
- Live Demo: What a digital, well-orchestrated and connected Client Onboarding & Lifecycle process looks like
Speakers:
Conor Coughlan - Chief Marketing Officer, Fenergo
James Follette - Global Head of Commercial, Business and Retail, Fenergo
Rachel Woolley - Global AML Manager, Fenergo
Jonathan Jones - Principle Director, Accenture
Philippe Guiral, Managing Director, Accenture
To learn more about Fenergo's Client Lifecycle Management solutions check out our solutions page here.
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