363: Cisco President and Chief Product Officer Jeetu Patel on AI’s Real Constraints, Skill Gaps, and the New Rules of Work

AI and the Future of Work: Artificial Intelligence in the Workplace, Business, Ethics, HR, and IT for AI Enthusiasts, Leaders and Academics

Jeetu Patel is President and Chief Product Officer at Cisco. He previously served there as Executive Vice President and General Manager of Security and Collaboration.

He joined Cisco in 2020 after serving as Chief Product Officer and Chief Strategy Officer at Box, where he played a key role in expanding the company into a multi-product platform used by more than 100,000 customers.

He currently sits on the board of real estate services company JLL (Jones Lang LaSalle) and holds a B.S. in Information Decision Sciences from the University of Illinois.

In this conversation, we discuss:

• How Cisco is becoming an AI-first company and why fully embracing AI is now a requirement, not a choice
• How AI will reshape every job, and which human skills will matter most in the decade ahead
• The real constraints slowing enterprise AI adoption: power, trust, and data
• The infrastructure, security, and data gaps limiting AI’s potential, and how Cisco is closing them
• Why skill gaps are growing, and what workers can do to stay relevant as AI changes the workplace
• How Cisco approaches new markets, strategic focus, and building products people love at global scale

Resources

• Subscribe to the AI & The Future of Work Newsletter
• Connect with Jeetu on LinkedIn
• AI fun fact article
• On How AI helps serve 70 million meals every day

Past guests mentioned on this show:

• Box´s CTO Ben Kus on Responsible AI Use, Innovation Culture, and Future AI Trends
• Box’s Global CIO Ravi Malick on Why Every Problem Doesn't Need an App
• Cisco´s Former CEO on the Future of AI-Driven Work and Investing in PeopleReign