Hosted by Scott McInnes, founder of Inspiring Change, we talk to guests about how really good internal comms, engagement and leadership all contribute to 'Building Better Cultures'. We tend to shy away from theory and focus more on really practical advice, great stories and best-practice. About Inspiring Change At Inspiring Change we help our clients to connect their people to their strategies, their change programmes, their purposes and to each other. We do that by focusing on strategic int ...
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125 | The Leadership Edge: Mastering Communication & Connection | Marsha Acker
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Have you ever witnessed patterns of communication that didn’t seem helpful or productive in your teams? Leadership and communication go hand in hand, and who better to unravel this intricate relationship than Marsha Acker. As the CEO of Team Catapult, Marsha understands that there is more to leadership than just technical prowess; it’s about unders…
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124 | How To Avoid The High Cost Of Miscommunication | Erin Lebaqz
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Can clear communication and the power of the pen have a transformative impact on your business? Absolutely! Get ready to discover all the 'write stuff' as we explore the influence of intentional communication with the founder of High-Value Writing, Erin Lebaqz. In this episode, Erin takes an in-depth look at how leaders can foster trust, respect, a…
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123 | How to Avoid Culture-Killing DEI Blunders | Aleksandar Damchevski & Christiane Bisanzio
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How does the saying go? Is the glass half full, or is it half empty? Now, apply this to DEI in the workplace, and you'll see our guests, Christiane Bisanzio and Aleksandar Damchevski, challenge this very notion. In this episode, Aleks and Christi delve into the evolving landscape of DEI, highlighting the progress made and the work that still needs …
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122 | Mastering Internal Communications: The Lifeblood of Organisations | Emily Hecker
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Workplace culture is as strong as the communication it thrives on and as fragile as a string of miscommunications. Internal communications is the lifeblood of organisations, holding the power to inspire, inform and engage employees. This week, leading internal communications expert and author of ‘Me, Myself and IC’, Emily Hecker, joins Scott to div…
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121 | Cultivate Sustainable & Vibrant High-Performing Cultures | Eric Stone
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Get ready to blast your workplace culture into new heights with the valuable guidance of this week’s special guest, Eric Stone. Eric is the founder of Clear Path Ventures and an acclaimed author who promises to enlighten your understanding of aligning organisational behaviour with values. Throughout the discussion, Eric lays out the five pillars of…
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120 | Workplace Well-being: A Blueprint for Transformation | Brian Crooke
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Are you ready to transform your workplace into a haven of well-being? If so, buckle up as Brian Crooke, founder of Workplace Well-being Ireland and Course Director of the Postgrad Certificate in Workplace Wellness at Dublin’s Trinity College, guides us through the ever-evolving landscape of workplace well-being. From his journey as a ‘recovering’ m…
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119 | Building Bridges of Trust: The Foundation for a High-Performance Environment | Lily Woi
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Ever wondered what the secret sauce is for enhancing performance and productivity? Well, wonder no more as culture change catalyst, author and leadership coach Lily Woi is here to unveil how to drive change and boost your working environment. Lily is no stranger to working with multinational companies to drive change and transformation and believes…
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118 | Unleashing the Power of Courageous Leadership: A Pathway to Success | Joanna Howes
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Are you striving to become a more courageous leader, challenge the status quo and drive innovation? If so, this latest episode with Joanna Howes, International Coach of the Year and founder of The Change Creators, is for you as we delve into leading with courage, igniting your self-awareness, unlocking high performance and empowering others. We und…
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117 | The Red Thread Model Every Leader Should Know | Sonya Shelton
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Are leaders blaming employees for their own failures? In today's rapidly changing corporate landscape, establishing a strong company culture is more important than ever. Companies that fail to create a sense of purpose and passion risk losing talented employees and alienating consumers. That's where Sonya Shelton comes in. As the CEO and founder of…
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116 | The Adventure of Leadership: Unleashing Your Inner Explorer | Sue Stockdale
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Have you ever wondered how we can approach life as an adventure? In the world of work, a sense of adventure can mean embracing change and uncertainty, taking risks, and being open to new experiences and opportunities. Joining Scott this week to delve into the adventure of leadership and unleashing your inner explorer is Polar explorer and executive…
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115 | Inbox Overload to Email Excellence | Mastering the Art of Business Communication | Kim Arnold
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Have you ever had to deal with miscommunications in the workplace? Are you struggling to keep up with the sheer number of emails you receive daily? Joining Scott this week is communication expert Kim Arnold to shed light on how to connect more effectively. Kim delves into the world of email communication, explores the impact of poor email etiquette…
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114 | Mastering the Art of Communication | Katja Schleicher
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We've all heard that knowledge is power—but in the age of the internet, is knowledge still enough? Special guest Katja Schleicher, founder of Impact Communications Coaching, is here to teach us more about the shift from knowledge to emotional selling proposition and the importance of communication in an age of digital media. Get ready to find out h…
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113 | The Feedback Loop to Success | Jay Williams
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Do you strive to create an open and honest workplace culture? Author, leadership expert and communication coach Jay Williams is here to share his insights on building a culture of open, honest, and timely communication through the powerful feedback loop. Jay emphasises the importance of emotional engagement and alignment in organisations and offers…
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112 | Disrupting Norms - How to Make Work More Likeable | Greg Offner Jr.
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Are you aware of the three employee archetypes? The Keeper, the Leaper, and the Sleeper? If not, prepare to learn about them and how best to engage them. Greg Offner Jr. – speaker, coach and consultant is here to share his fascinating insights on the psychology of change in organizations and how to disrupt the norm to create sustainable change. Dra…
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111 | Creating A Culture of Care | Paul Ter Wal
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Is your organisation drowning in a sea of Human Resources policies? Are you tired of the stagnant work culture norms? Is this war of talent and high employee turnover era worrying you? If so, this episode is for you! Corporate culture and engagement specialist Paul Ter Wal is here to guide you on creating a positive culture, making your organisatio…
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110 | Unlocking The Secret to Transformational Change | Sophia Kristjansson
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Is your organisation on a mission to achieve true inclusion and belonging but struggling to know where to begin? If so, this episode is for you! Joining Scott to discuss inclusive leadership and the secret to transformational change is special guest Sophia Kristjansson. Sophia is a US-based with UK university roots, founder of Lexicon Lens, A DEI p…
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109 | Your Organisational Culture is Your USP (Unique Selling Point) | Dan Sodergren
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On our latest episode of the Building Better Cultures podcast, we speak to Dan Sodergren. Dan is the Co-Founder of YourFLOCK. This SaaS platform helps teams to grow by finding the best-fit candidates and maximising their value to your unique team based on culture. In this episode, we talk about organizational culture, employee engagement, and remot…
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108 | The Science of Storytelling & How It Works | Richard Newman
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Do you think storytelling has no place at work? That it’s just a fluffy exercise that doesn’t deliver results? Then, the latest guest on the Building Better Culture podcast, Richard Newman, the Founder and CEO of BodyTalk, says, “You’re missing the point!” Richard shares that for a millennia, the human brain has learned to sequence and process info…
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107 | Empathy & Compassion in Organisational Culture | Rob Volpe
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On this episode of the Building Better Cultures podcast, we drill down on the pivotal role that empathy plays in the workplace – especially in this time of remote work and back-to-back-to-back Zoom interactions. It’s about understanding someone else’s perspective, yes. But equally important is the ability to fully and non-judgmentally inhabit anoth…
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106 | Raw Leadership Principles; Curiosity, Authenticity & Vulnerability | Colleen Bashar
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In this episode of the Building Better Cultures podcast, we learn about the principles of Raw Leadership, how to lean into your authentic power as a leader and how to create better organisational cultures that your employees want to participate in. Our guest is Colleen Bashar, is the Senior VP of Global Solution Sales for Guidewire Software; a clou…
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105 | The Power of Pride Stories | Shorts by BBC
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Celebrating Success and Building Pride: We're doing some focus groups for a new client, and an attendee said, "We used to hear stories of the difference we made, and we don't hear about it anymore. It'd be nice to get that back." Why is it important? Because it helps to celebrate your purpose – Why you exist – through the difference you make,…
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104 | Future of Work - What Now? | Kevin Empey
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On this episode of Building Better Cultures we’re checking in with Kevin Empey, Managing Director of WorkMatters, who first shared thoughts about pandemic fall-out back in March 2021 (Ep 61) Kevin details various models going forward and where the priorities must lie for leaders invested in cultivating agility as well as sustainability. The need fo…
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103 | Hybrid Working: Is it Really the Best of Both Worlds? | Andrew Bartlow
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Organisations of all sizes are trying to define parameters for today's new workplace cultures – whether remote, on-site or in-between. Host, Scott McInnes, invites a people management expert Andrew Bartlow, the Founder and Managing Partner at the People Leader Accelerator, to share his 25+ years of expertise. Andrew shares practical tips and tools …
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102 | Knitting Remote Into Workplace Culture | Darren Murph
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Darren Murph is an organisational architect who specialises in and knows what works – and what doesn’t. Based on 15 years at GitLab, most recently as Head of Remote, he has all kinds of concrete advice for organisations trying to figure out the correct configuration for their individually distributed workplace models. Some C-suiters are reluctant t…
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101 | Build Sustainable Corporate Cultures and Transform Your Workplace | James Hartley
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Big corporate initiatives designed to transform workplace cultures are often top-down affairs, this week’s guest has taken a different approach to integrate sustainability across Swiss Re, a global financial services provider. James Hartley, a global HR Leader at Swiss Re, shares with us the nuts and bolts of their CO2NetZero programme, a rallying …
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100 | The Power of Authentic, Measurable & Sustained Organisational Values | Sandy Cross
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Are you ready to integrate a values-based component into your corporate ethos? It’s a big commitment, but one with tremendous ROI at every level. On this episode of Building Better Cultures, Scott talks with Sandy Cross, CPO in the Professional Golf Association of America (PGA). But for it to work, the effort must be for real. Without buy-in from t…
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99 | The Pandemic Pushed Mental Health Out of the Workplace Shadows | Niamh Fitzpatrick
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If we didn’t already know it, the pandemic laid bare the fact that, as humans, we inevitably bring our whole selves to our jobs - including a range of emotions. This episode of Building Better Cultures focuses on mental health, which has taken center stage in the workplace and softened the separation between personal and professional. Our guest, Ni…
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98 | Hire For Culture Add, Not Culture Fit | Shorts by BBC
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There's been a recent trend towards hiring for culture or values fit. It seems sensible in principle - hire people who share a similar working ethos and they should fit in and get going more quickly - but, in doing so, what might you be missing? How can hiring people with similar value sets help to create more diverse workforces? Or create that bit…
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97 | Mastering Communication in the Hybrid Workplace: Essential Skills for Effective Leadership | Peter Hopwood
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In this episode of Building Better Cultures, we hear from a top virtual-speaking specialist who sees a golden opportunity in the virtual world. Peter Hopwood, a global executive speaker coach, believes the most reticent public speakers can emerge as stronger, more engaging communicators than ever before. There are ways to leverage your online envir…
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96 | Navigating Mental Health & Wellness in the Post-Pandemic Workplace | Donna Reilly
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This episode of Building Better Cultures throws a spotlight on mental health and well-being as we tentatively re-enter workplace cultures forever changed by the pandemic. Scott’s guest, Donna Reilly, is an expert in the development of corporate wellness programs. She reflects on Covid19’s long-term impacts on organisations and the adjustments leade…
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95 | From Data to Action: Unlock the Power of Surveys for High-Performance Cultures | Karen Jones
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Not only is meaningful, sustainable cultural change possible in the workplace, but it’s also something that can be mapped and measured. In this episode of Building Better Cultures, Karen Jones spells out the many elements of the gold standard diagnostic model she deploys as a Managing Director at Denison Consulting. The inquiry starts with a survey…
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94 | Creating Boundaries | Shorts by BBC
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Our latest BBC shorts is about Creating Boundaries. The pandemic has accelerated the idea of home / remote working and it’s here to stay. It’s given us the flexibility to create a more blended approach to our work and home lives, like bringing the kids to school, doing a load of laundry, grabbing a coffee or going to a doctor's appointment. BUT… We…
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93 | Breaking Language and Cultural Barriers: Strategies for Effective Global Internal Communications | Ray Walsh
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The Building Better Cultures podcast starts out the new year with a lively conversation featuring Ray Walsh, a communications and internal localization consultant whose professional background and years of living in various European markets have given him unique insights into the power and nuance behind effective messaging. The author of “Localizin…
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92 | Taking time to reflect | Shorts by BBC
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It's the end of the year and a time to think about what we've achieved this year and perhaps start to think about what lies ahead. But taking time to reflect on achievements isn't something I've ever been very good at, and I don't think others are either. But it is really important to take stock and celebrate our achievements. If we don't it can of…
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91 | Enlightened Leadership Embraces the Power of Failure | Gill Kernick
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The world is no longer linear, and yet old command-and-control management structures persist. In this episode of Building Better Cultures, international management consultant Gill Kernick shares powerful insights about why it is that C-Suite executives sometimes lack the leadership skills necessary to support healthy workplace cultures. Internal co…
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90 | Thinking about change from the bottom up | Shorts by BBC
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Peter Senge, the American systems scientist and author said, "People don't resist change; they resist being changed." And we've all heard the McKinsey '70% of change programmes fail' stat hundreds of times (largely because of a lack of buy-in from people and leaders). Most corporate 'big change' is agreed by CEOs and senior teams and then pushed do…
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89 | Leading with SOUL: Unleashing the Power of Conscious Leadership | Zana Goic Petricevic
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Host Scott McInnes’ guest on this episode of Building Better Cultures exemplifies the passion she prescribes for strong leadership. Zana Goic Petricevic, founder and managing director of Bold Leadership Culture, brings a uniquely compelling brand of coaching and transformational approach to empowering workplace cultures. Her new book, “Bold Reinven…
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88 | Engagement's not a dirty word | Shorts by BBC
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It sometimes feels like Employee Engagement has been superseded by the new, best thing in leadership thinking - purpose, values, leading in a hybrid world etc. But, for me, it's about getting the fundamentals of work right so that workplaces are the best they can be to allow people to be the best they can be David Macleod and Nita Clarke published …
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87 | Lead from Behind: How To Cultivate Healthy Cultures and Empower Teams | Peter Docker
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While it may seem counter-intuitive at first, there is wisdom in the concept of leading from behind. This episode of Building Better Cultures deconstructs team dynamics and the long-term impact of providing individuals the space to contribute. Host Scott McInnes invites Peter Docker, the popular motivational speaker and author of multiple books, to…
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86 | From Startups to Fortune 500: Lessons in Leadership & Culture | Jo Dutta
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Startups are known for being fluid, nimble and open to experimentation. In this episode of Building Better Cultures, Host Scott McInnes’ guest is someone uniquely positioned to explain the mindset and best practices under which these ventures thrive. Chief Marketing Officer for MUSH, a Chicago-based food company that has experienced phenomenal grow…
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85 | Culture Beyond the Office: Nurturing a Positive Remote Work Environment | Camilla Boyer
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EPISODE SUMMARY Culture in the workplace is often assumed to be human-to-human contact in the office environment, so the concept of culture in a solely remote business, on the surface, seems irrelevant. On this episode of Building Better Cultures, Scott discusses the importance of culture within a remote-only business framework with Camilla Boyer, …
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84 | The power of recognition | Shorts by BBC
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In this episode, Scott talks about why recognition, why it's important and some ways to do it in a way that's authentic and builds price among your people Key takeaways: ➡️ Recognition is an important leadership skill that improves employee engagement. ➡️ A simple 'Thank you' is often enough - but let people know why you're thanking them so they kn…
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83 | Beyond the Barracks: Building Cultures of Trust and Accountability | Mark Mellett & Rena Kennedy
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The culture and structure of military service is completely unique, and yet on some levels there are commonalities with commercial organizations of any type. In this episode of Building Better Cultures, Scott welcomes two front-line officers whose experience shaping the Irish Defence Forces offers lessons applicable within any workplace environment…
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82 | How Podcasting Transforms Internal Communications | BBC Shorts
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In this episode, Scott talks about why podcasting isn't just an entertainment medium for millions of people around the world. Organisations - American Airlines, Tata Steel, Deloitte, Permanent TSB and more - are starting to realise that using podcasting internally for staff and harnessing the human voice brings a new level of authenticity, empathy …
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81 | Connecting Through Stories: How Effective Communication Transforms Cultures | Eoghan Tomás McDermott
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There is a reason that storytelling has been a primal means of communication dating back to our earliest tribal traditions. In this episode of Building Better Cultures, Scott McInnes’s guest, Eoghan Tomás McDermott explains why – and how – people across the spectrum of business, sports and public service arenas can benefit from deploying the power …
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80 | Unlocking the Power of Diversity: Building a Culture of Inclusion and Equity | Wema Hoover
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The summer of 2020 brought a reckoning on race around the world that few anticipated, but we may have all needed. After the months of Black Lives Matter protests and racial reconciliation, organizations and individuals alike have been left to grapple with what it actually looks like to promote diversity in the workplace. On this episode of the Buil…
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79 | Navigating the Challenges and Benefits of Remote Work | Chris Dyer
45:42
45:42
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45:42
Our world was flipped upside-down when COVID-19 entered the vernacular in 2020, and virtually everything, including how and where we work, changed. Eighteen months into the pandemic has society adjusting to this “new normal” in ways few could have predicted. One of those adjustments? —working remotely has become much more of the rule than an except…
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78 | Building Hybrid Work Culture: Connecting & Communicating in a Changing World | Kyoko Minegishi
42:47
42:47
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42:47
At this point in the pandemic, none of us are strangers to change. But for Kyoko Minegishi, change has been the one and only constants in a life full of cross-cultural moves, varied leadership positions, and now spearheading a startup with an eye on the convergence of living spaces and robotics. On this episode of the Building Better Cultures podca…
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77 | Connecting Your People To Your Organisational Strategy | BBC Shorts
5:55
5:55
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5:55
In this episode, Scott talks about why connecting your people to your strategy is so important and how an inspiring story can help you capture their hearts and their minds. Key takeaways: ➡️ Why strategy is a necessary evil. ➡️ How you can create a story that brings your strategy to life and connects with your people. ➡️ Why leaders are so critical…
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76 | Brewing Success: Cultivating a Culture of Purpose and Fun at Paddy & Scott's Coffee | Johnathan Reed
43:21
43:21
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43:21
On this episode of the Building Better Cultures podcast, Scott McInnes welcomes Jonathan Reed of Paddy and Scott’s coffee. A defining sense of purpose is the seed from which everything else at this disruptive, upstart coffee company grows. Hear Jonathan explain why he believes success starts with an alignment of core values. In the case of Paddy an…
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