#106: Taking Indie Hotels from Good to Great | with Mandy Murry

The Modern Hotelier

#MBA #Society #Travel #Business #Jon Bumhoffer #Hospitality #Hotel Management #Property Management #Travel Industry #David Millili #Steve Carran #Hotel #General Manager #Hospitality Technology #Independent Hotel #Hotelier #Independent Hoteliers

28:24

In our second installment of the Small Business Starter Kit series - we’re tackling a topic that’s sometimes tricky, sometimes confusing, but ever-present: taxes. Hosts Austin and Jannese have an insightful conversation with entrepreneur Isabella Rosal who started 7th Sky Ventures , an exporter and distributor of craft spirits, beer, and wine. Having lived and worked in two different countries and started a company in a heavily-regulated field, Isabella is no stranger to navigating the paperwork-laden and jargon-infused maze of properly understanding taxes for a newly formed small business. Join us as she shares her story and provides valuable insight into how to tackle your business’ taxes - so they don’t tackle you. Learn more about how QuickBooks can help you grow your business: QuickBooks.com See omnystudio.com/listener for privacy information.…

about a year ago 19:02

MP3•एपिसोड होम

What valuable insights does she offer for hoteliers looking to enhance their guest experience and brand presence?

On this special episode, hosts David Millili and Steve Carran sit down with Mandy Murry, CEO of Hospitality Concierge. From her early days as a teenage travel agent in Salt Lake City to running the VIP torch relay program for the 2002 Olympics, Murry shares her fascinating journey in hospitality. Now a sought-after consultant for independent and boutique hotels, she discusses the emerging 'Resortcore' trend, the importance of authentic guest experiences, and how independent hotels can leverage technology and storytelling to stay competitive. Murry also offers valuable insights on community engagement, social media strategy, and her predictions for the future of independent hospitality in 2025. Whether you're a hotelier or industry professional, this episode delivers practical tips for elevating your property's guest experience and brand presence.

Key Topics:

What exactly is Hospitality Concierge and what services do you provide?
How should hotels leverage their website and video content?
What is "Resortcore" and how can independent hotels embrace it?
Will truly independent hotels continue to exist as larger brands acquire them?
How important is dropping "old school" thinking in modern hospitality?

Sponsor spot:

This episode is sponsored by Mandy Murry & Hospitality Concierge: https://mandymurry.com/

Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More Media

Links:
Mandy Murry: https://www.linkedin.com/in/allmandy/

Hospitality Concierge: https://mandymurry.com/

For full show notes head to: https://themodernhotelier.com/episode/106

Follow on LinkedIn: https://www.linkedin.com/company/the-...

Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil

146 एपिसोडस

The Modern Hotelier

#106: Taking Indie Hotels from Good to Great | with Mandy Murry

The Modern Hotelier

published about a year ago

साझा करें

MP3•एपिसोड होम

What valuable insights does she offer for hoteliers looking to enhance their guest experience and brand presence?

Key Topics:

What exactly is Hospitality Concierge and what services do you provide?
How should hotels leverage their website and video content?
What is "Resortcore" and how can independent hotels embrace it?
Will truly independent hotels continue to exist as larger brands acquire them?
How important is dropping "old school" thinking in modern hospitality?

Sponsor spot:

This episode is sponsored by Mandy Murry & Hospitality Concierge: https://mandymurry.com/

Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More Media

Links:
Mandy Murry: https://www.linkedin.com/in/allmandy/

Hospitality Concierge: https://mandymurry.com/

For full show notes head to: https://themodernhotelier.com/episode/106

Follow on LinkedIn: https://www.linkedin.com/company/the-...

Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil

146 एपिसोडस

सभी एपिसोड

The Modern Hotelier

1
#145: Southwest & Spirit Shakeup, Hotels Design for Bleisure & Ride the Cruise Wave | March Hot Topics with Grey Raines 15:28

4 days ago15:28

15:28

In this episode, we're looking back at the biggest hospitality headlines from March—joined by none other than Grey Raines, Managing Partner at Raines Company. Fresh off the Hunter Conference, Grey dives into everything from staffing shortages to hotel design trends and cruise-ship inspired stays. We chat about: The ongoing labour crunch in hotels—and how flexibility and culture are key Airlines switching lanes: Spirit goes premium, and Southwest says goodbye to free bags Bleisure travel and how hotel lobbies are getting a serious glow-up Hotels partnering with cruise lines—and even taking to the skies with private jet experiences What’s new at Raines Company, including a fresh hotel opening in Greenville, NC This is your one-stop-shop for insights, hot takes, and a glimpse into the future of travel and hospitality. Watch the FULL EPISODE on YouTube: https://youtu.be/CvYBHy3PBjA Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Hotels still struggling with staffing shortages: https://usa.boutiquehotelier.com/staff-shortages-across-american-hotels/ Southwest ends free bags: https://www.cbsnews.com/news/southwest-airlines-ending-free-checked-bags-policy-many-passengers/ Spirit moves Premium: https://www.cnbc.com/2025/03/12/spirit-airlines-completes-financial-restructuring-exits-chapter-11.html Hotels updating design for bleisure travel: https://hotelsmag.com/news/the-evolution-of-hotel-design-creating-spaces-for-work-leisure-and-community/ Hotels ride the cruise ship wave: https://www.costar.com/article/1339140196/us-hoteliers-try-to-ride-the-wave-of-surging-cruise-demand Four Seasons Private Jet experience: https://www.travelpulse.com/news/entertainment/four-seasons-launches-private-jet-trip-inspired-by-the-white-lotus What is new with Raines?: https://hotelsmag.com/news/rains-to-manage-hilton-garden-inn-greenville/ For full show notes head to: https://themodernhotelier.com/episode/145 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil.…

The Modern Hotelier

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#144: Lessons from Starting & Growing Slice | with Ilir Sela 39:17

11 days ago39:17

39:17

In this episode, David and Steve chat with Ilir Sela, the visionary Founder and CEO of Slice, a platform that empowers over 20,000 independent pizzerias and generates nearly $2 billion in sales. Ilir shares his incredible journey—from growing up in a small town in Macedonia to moving to New York City and embracing the entrepreneurial spirit that built his career. He talks about his early ventures, the lessons he learned bootstrapping a business, and how Slice is bridging the digital gap for small pizzerias, ensuring they thrive in an online world. We also dive into: The evolution from MyPizza to Slice The power of bootstrapping and how it shaped his leadership How COVID-19 accelerated growth and helped small businesses survive The importance of trust, culture, and doing the right thing And of course, we had to ask—what’s his go-to pizza spot in NYC? If you're passionate about entrepreneurship, small business success, and a great slice of pizza, this episode is for you. Watch the FULL EPISODE on YouTube: https://youtu.be/g5S5-cTsZJc Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Ilir on LinkedIn: https://www.linkedin.com/in/ilirsela/ Slice: https://slice.com/ Slice Youtube: https://www.youtube.com/@SlicePlatform/ For full show notes head to: https://themodernhotelier.com/episode/144 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil.…

The Modern Hotelier

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#143: Leveraging Hospitality Management Technology to Improve Operations & Drive Profit | with Samuel Zats 34:33

18 days ago34:33

34:33

In this episode, we sit down with Samuel Zats, co-founder and CEO of Craftable, a game-changing hospitality management platform. Sam shares his journey from working in his family’s café to founding a company that’s revolutionizing hotel and restaurant operations. We dive into: The power of AI in streamlining hotel and restaurant management How automation is shaping the future of hospitality operations The biggest misconceptions about tech adoption in hotels What hoteliers need to do now to stay ahead in an evolving industry With insights from his experience at McKinsey & Company and his background in Silicon Valley, Sam delivers a fresh take on how hotels can optimize their profitability, efficiency, and guest experience. Don't miss this fascinating conversation on the future of hospitality tech! Watch the FULL EPISODE on YouTube and let us know your thoughts: https://youtu.be/brVSJaWAFtg This episode is sponsored by Craftable: https://info.craftable.com/lp/modern-hotelier Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Samuel on LinkedIn: https://www.linkedin.com/in/samuelzats/ Craftable: https://craftable.com/ For full show notes head to: https://themodernhotelier.com/episode/143 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil.…

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#142: How Hotels Can Improve Their Social Media Marketing | with Scott Eddy 47:04

23 days ago47:04

47:04

In this episode, David and Steve sit down with Scott Eddy, one of the world's top social media influencers in hospitality, boasting over a million followers on X and Instagram. Scott’s journey is anything but conventional—he transitioned from investment banking to launching the first digital agency in Southeast Asia, and now he’s a full-time traveler, speaker, and industry leader. We dive into: How hotels are marketing like it’s 2015 —and what they need to do instead Why storytelling is the real key to success in hospitality marketing The brands that are getting it right—and the ones that are missing the mark The biggest mistakes hotels make with social media (and how to fix them) Scott’s insane travel stories, from 120 cruises to 85 countries Watch the FULL EPISODE on YouTube: https://youtu.be/-9jL7vc1qNU This episode is Sponsored by Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Website: https://www.mrscotteddy.com/ LinkedIn: https://www.linkedin.com/in/mrscotteddy/ Instagram: https://www.instagram.com/mrscotteddy/ X: https://x.com/mrscotteddy For full show notes head to: https://themodernhotelier.com/episode/142 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil...…

The Modern Hotelier

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#141: Transforming Hotel Websites into Direct Booking Machines | with Tarun Goyal 46:06

25 days ago46:06

46:06

What if independent hotels could outsmart OTAs at their own game? In this episode of The Modern Hotelier , we sit down with Tarun Goyal , the founder & CEO of Simplotel , to uncover how hotels can increase direct bookings by leveraging the same digital strategies as major OTAs. Tarun shares his journey from Amazon and Expedia to building a tech-driven hospitality powerhouse , helping independent hotels convert more visitors, personalize guest experiences, and maximize revenue. Key Takeaways: How OTAs use personalization, and how hotels can do it too The must-have website features that drive direct bookings The biggest mistakes hotels make with their digital presence How speed, SEO, and engagement impact revenue Why hyper-personalization is the future of hotel marketing Whether you're a hotelier looking to boost bookings, a tech enthusiast, or just curious about the future of hospitality, this episode is packed with game-changing insights. Watch the FULL EPISODE on YouTube: https://youtu.be/qtz_r2qUYbw This episode is Sponsored by Simplotel: https://www.simplotel.com/ Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Tarun on LinkedIn: https://www.linkedin.com/in/tgoyal/?originalSubdomain=in Simplotel: https://www.simplotel.com/ For full show notes head to: https://themodernhotelier.com/episode/141 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil...…

The Modern Hotelier

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#140: 2025 Hospitality Conference & Events Guide | with Brent Hayhurst 13:40

4 weeks ago13:40

13:40

This is our 2025 guide to the conference and events season in the Hospitality Industry. In the episode, Brent Hayhurst, the VP of Curator Hotel & Resort Collection joins us to take a look at some of the upcoming events and conferences in the Hospitality Industry. We breakdown upcoming events so you can see what events you should put on your calendar in 2025. We talk about the benefits of attending these upcoming events: Digital Transformation in Hotels & Hospitality BITAC Events AAHOACON Direct Booking Summit HITEC & HSMAI ILC Events Hotel Data Conference Independent Hotel Show The Hospitality Show ILHA INSPIRE Watch the FULL EPISODE on YouTube: https://youtu.be/Is8aVAYZGLE Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Digital Transformation in Hotels & Hospitality: https://dthsummit.com/ BITAC Events: https://www.bitac.net/Event/Sales/2025 AAHOACON: https://aahoacon.com/ Direct Booking Summit: https://www.directbookingsummit.com/ HITEC & HSMAI: https://www.hitec.org/ ILC Events: https://ilcongress.com/ Hotel Data Conference: https://str.com/event/hotel-data-conference Independent Hotel Show: https://independenthotelshow.us/ The Hospitality Show: https://www.thehospitalityshow.com/ ILHA INSPIRE: https://inspire.ilha.org/ For full show notes head to: https://themodernhotelier.com/episode/140 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil...…

The Modern Hotelier

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#139: Building Technology to Help Hotels Elevate the Guest Experience & Drive Profit | with Jacob Messina 30:37

5 weeks ago30:37

30:37

Join hosts David Millili and Steve Carran on this engaging episode of The Modern Hotelier as they sit down with Jacob Messina, CEO of Stayntouch. Jacob shares his unique journey from front desk operations in New York City to spearheading innovations in hospitality technology. In an in-depth conversation, he reveals how his hands-on experience in hotels shaped his vision for a cloud-based property management system that streamlines operations, enhances guest experiences, and redefines customer support. Listeners will gain insights into overcoming legacy tech challenges, the power of seamless integrations, and why viewing technology as a profit center can transform the industry. With candid personal anecdotes, career advice, and strategic perspectives on modernizing hospitality, this episode is a must-listen for anyone passionate about driving change in the hotel tech space. Key Topics: How to Overcome Outdated, Manual Processes in Hotel Operations What are the benefits and how has a cloud-based property management system evolved? Why it is important to shift the mindset from viewing technology as a cost center to seeing it as a profit and revenue generator. Adapting to emerging trends, expanding multi-property functionality, and driving continuous innovation. Watch the FULL EPISODE on YouTube: https://youtu.be/n331_HPEfdg This episode is Sponsored by Stayntouch: https://pms.stayntouch.com/ Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Jacob on LinkedIn: https://www.linkedin.com/in/jacob-messina-b6361311/ Stayntouch: https://pms.stayntouch.com/ For full show notes head to: https://themodernhotelier.com/episode/139 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil...…

The Modern Hotelier

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#138: Inside the Apartment-Style, Tech-enabled Hospitality Model of Mint House | with Christian Lee 39:13

5 weeks ago39:13

39:13

In this episode, we’re joined by Christian Lee, CEO of Mint House, a pioneer in flexible living that’s revolutionizing the way we experience travel. Christian’s journey is anything but conventional, from growing up in Fargo, North Dakota, to living in Lahore, Pakistan, and climbing the corporate ladder from Citigroup to WeWork before landing at Mint House. We dive into how Mint House bridges the gap between the comfort of home and the consistency of a hotel, offering a unique alternative to Airbnb. Discover how Mint House caters to the modern traveler with apartment-style hotels that provide the security and personalization of a hotel stay, minus the hassle. Key Topics: How is Mint House adapting to the changing landscape for digital nomads and hybrid workers? What pivotal moments shaped Christian’s journey from investment banking to leading Mint House? How is Mint House leveraging technology to deliver a truly custom experience? Where is travel heading, and how is Mint House leading the rise of managed residential hospitality? Whether you're a hotelier looking to stay ahead of industry trends or a traveler curious about the next evolution of accommodation, this episode offers a fresh perspective on hospitality. Tune in to The Modern Hotelier – Hospitality's Most Engaged Podcast – and discover how Mint House is changing the game. Watch the FULL EPISODE on YouTube: https://youtu.be/ZPlcfxUTUMA Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Christian on LinkedIn: https://www.linkedin.com/in/christian-lee-1a1837b/ Mint House: https://minthouse.com/ For full show notes head to: https://themodernhotelier.com/episode/138 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil...…

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#137: Behind Basecamp Resort's Development & Growth | with Sky McLean 23:09

6 weeks ago23:09

23:09

How do you build a hospitality brand that combines the best of Airbnb and traditional hotels? In this episode, we sit down with Sky McLean , CEO and Founder of Basecamp Resorts , the fastest-growing hospitality brand in Western Canada. Sky shares her journey from real estate development to creating a hotel brand that blends the best of Airbnb and traditional hospitality—offering the flexibility of home-style accommodations with the service and reliability of a hotel. We dive into: How Sky raised millions in funding through Instagram The growing demand for apartment-style hotel suites The challenges (and wins) of scaling from 1 to 13 properties The role of Nordic Spas in the future of hospitality How AI and tech are changing hotel operations If you're into hospitality, real estate, or just love a bold entrepreneurial story, this one’s for you. Watch the FULL EPISODE on YouTube: https://youtu.be/uUrLYDNelNY Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Sky on LinkedIn: https://www.linkedin.com/in/sky-mclean-2299a420/ Basecamp Resorts: https://www.basecampresorts.com/ For full show notes head to: https://themodernhotelier.com/episode/137 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil...…

The Modern Hotelier

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#136: How Accor is Handling Procurement & Sustainability | with Caroline Tissot 26:29

6 weeks ago26:29

26:29

In this episode of The Modern Hotelier , we welcome Caroline Tissot, Chief Procurement Officer at Accor, for an eye-opening conversation on procurement, sustainability, and the evolving landscape of the hospitality industry. Caroline shares her journey from consulting to leading procurement at one of the world’s largest hotel groups, giving insights into how Accor is driving sustainable practices, eliminating single-use plastics, and optimizing supply chains globally. We also dive into: How procurement is shaping the future of hospitality Challenges and successes in sustainability initiatives Emerging trends like AI and carbon footprint reduction Caroline’s personal career advice for aspiring C-level executives Whether you're a hotelier, industry leader, or just passionate about the future of hospitality, this episode is packed with valuable takeaways. Watch the FULL EPISODE now and elevate your industry knowledge: https://youtu.be/k4NPGpoCmWw Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Caroline on LinkedIn: https://www.linkedin.com/in/caroline-tissot-0a8955/ Accor: https://group.accor.com/ For full show notes head to: https://themodernhotelier.com/episode/136 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil...…

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#135: The Future of Loyalty Rewards for Hotels | with Brian Kelly, The Points Guy 48:22

7 weeks ago48:22

48:22

Did you know that there are highly effective strategies for maximizing travel rewards through loyalty programs? In this episode, we sit down with Brian Kelly, the founder and CEO of The Points Guy, to talk about travel hacking, loyalty programs, and making the most out of points and miles. Brian shares his personal journey, from booking his first family vacation with points at age 12 to building a multi-million-dollar business that helps travelers unlock luxury experiences for less. Key Topics includes: The biggest mistakes people make with points Why airline status isn’t what it used to be The future of hotel loyalty and how independent properties can level up His new book, "How to Win at Travel", packed with insider tips The best travel hacks for scoring premium flights and hotels If you want to stop leaving money on the table and start traveling smarter, this episode is a must-listen. 🚀 Watch the FULL EPISODE now & learn how to master the art of points and miles: https://youtu.be/XqGwZgUM8rQ Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Brian on LinkedIn: https://www.linkedin.com/in/thepointsguy/ The Points Guy: https://thepointsguy.com/ Books: How to Win at Travel: https://www.amazon.com/How-Win-Travel-Brian-Kelly/dp/1668068656 For full show notes head to: https://themodernhotelier.com/episode/135 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil...…

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#134: Inside the Only 100% Electric, Zero Emission Hotel in the United States | Hotel Marcel with Ben Webster 39:16

7 weeks ago39:16

39:16

What does it really mean to be a sustainable hotel? In this episode, Ben Webster , General Manager of Hotel Marcel , joins us to break down how his property became the first and only all-electric, solar-powered, LEED Platinum-certified, fossil-fuel-free hotel in the U.S.. From historic preservation to cutting-edge energy solutions, Ben shares insights for hoteliers looking to embrace sustainability , the real costs (and savings) of going green, and why so many companies talk the talk but don’t walk the walk when it comes to hosting sustainable events. Key Topics: What does it truly mean for a hotel to be sustainable? How does the hotel engage guests in its sustainability efforts? The Challenges and Trends in Sustainable Hospitality Why do many Fortune 500 companies claim to prioritize sustainability but fail to book sustainable venues? If you're in hospitality, this episode is a wake-up call —because sustainability isn’t just a trend; it’s the future. Watch the FULL episode here: https://youtu.be/s5wShlHrLAc Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Ben on LinkedIn: https://www.linkedin.com/in/ben-webster-cha-91390181/ Hotel Marcel: https://www.hotelmarcel.com/ For full show notes head to: https://themodernhotelier.com/episode/134 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil...…

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#133: Talking Profitability in the Hotel Business | with Monty Bennett of Ashford Inc. 30:30

8 weeks ago30:30

30:30

In this episode of The Modern Hotelier , we sit down with Monty Bennett, Chairman & CEO of Ashford Group of Companies, one of the leading real estate firms in hospitality. With over 30 years of experience, Monty has built an empire of over 100 hotels and advises two publicly traded REITs. From his Cornell beginnings to navigating economic downturns, industry trends, and the evolving future of travel, Monty shares game-changing insights into hotel investment, sustainability, and the rising demand for leisure-driven experiences. Key Topics: How does Ashford stay ahead in a volatile industry? Why are hotel tech adoption and sustainability such uphill battles? What’s coming for hospitality in 2025 and beyond? Join Steve Carran and David Millili for an insightful and entertaining conversation with a true hospitality mogul. Don’t miss this deep dive into the business of hotels, real estate, and leadership! Watch the FULL episode here: https://youtu.be/n5UHFu27cu0 Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Mont on LinkedIn: https://www.linkedin.com/in/monty-bennett-592a7b1a3/ Website: https://montybennett.co/ Ashford Inc.: https://www.ashfordinc.com/ For full show notes head to: https://themodernhotelier.com/episode/133 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil...…

The Modern Hotelier

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#132: Sarah Dandashy on the LA Wildfires and the Impact on Hospitality & Travel Industry 20:17

8 weeks ago20:17

20:17

In this special edition of The Modern Hotelier , we focus on one of the most significant events impacting the hospitality industry this month—the devastating wildfires in Los Angeles. Joining us is Sarah Dandashy , an industry expert and longtime LA resident, who shares her firsthand experience of the fires, the resilience of the community, and how hospitality businesses stepped up in a time of crisis. Hosts Steve Carran and David Millili discuss the broader impact of the fires on tourism, hotel occupancy, and the travel industry, drawing parallels to past crises like 9/11 and the Maui wildfires. They also explore how businesses and individuals can prepare for emergencies and provide tangible ways to support those affected. Key Topics: How LA residents, businesses, and the hospitality industry came together to support those affected. The Community Response & Hospitality Industry’s Role The Fires’ I https://www.facebook.com/AskAConcierge/ mpact on Hospitality & Tourism Why is it important to have an emergency plan If you're looking for insights on disaster response in hospitality, community resilience, and ways to help LA rebuild, this episode is a must-listen. Watch the FULL episode here: https://youtu.be/dBuWKfp3Kks Join the conversation on today's episode on The Modern Hotelier LinkedIn page The Modern Hotelier is produced, edited, and published by Make More Media Links: Sarah on LinkedIn: https://www.linkedin.com/in/sarahdandashy/ Instagram: https://www.instagram.com/askaconcierge/ Facebook: https://www.facebook.com/AskAConcierge/ YouTube: https://www.youtube.com/c/AskAConciergeTV Twitter: https://twitter.com/AskAConcierge/ Ask a Concierge: https://askaconcierge.tv/ For full show notes head to: https://themodernhotelier.com/episode/132 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil...…

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#131: Reinventing Hotel Search Using Artificial Intelligence | with Harriet Brown 40:16

9 weeks ago40:16