Sucré's Secret Sauce with James Vitrano
Manage episode 438273493 series 2930439
Creating an exceptional guest experience goes beyond just serving great food—it’s about making every interaction meaningful. On this episode of "Give an Ovation," Zack Oates chats with James Vitrano, co-owner of Sucre, who shares his journey from being a lawyer to becoming a leading restaurateur. James opens up about his unique approach to guest service, focusing on kindness, understanding, and connection as the core of his business philosophy. With a background that includes leadership roles at well-known brands like Fat Tuesday, James brings a wealth of experience and a refreshing perspective on how to truly delight guests.
अध्यायों
1. Creating a Five-Star Guest Experience (00:00:00)
2. Enhancing Guest Experience With Ovation (00:09:22)
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