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106 - Breaking into Customer Success - Shannon Nishi
Manage episode 404915547 series 3458953
Marija Skobe-Pilley द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Marija Skobe-Pilley या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
In today’s episode, we will be breaking into Customer Success and how to stand out when applying for a job in CS with Shannon Nishi. Shannon is the Director of Customer Success at Customer.io, and has been through a bunch of interviews on both sides of the chair herself.
So in this episode, she shares with us:
- How to read your audience
- Processes for business continuity
- How to write a resume that speaks to the hiring manager
- Resume red flags and how to avoid them
- Mistakes to avoid in your job interview
- How to best prepare for a job interview
- What to ask at the end of a job interview
Thinking about giving customer success a try? Join us for expert tips on writing standout resumes and acing job interviews.
Don’t miss out - polish your skills and get ready to seize opportunities! Because opportunities will come, but it’s a matter of how we react that will make all the difference.
Follow Shannon Nishi
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About Women in Customer Success Podcast:
Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other.
Follow:
Women in Customer Success
- Website - womenincs.co
- LinkedIn - linkedin.com/company/womenincs
- Instagram: https://www.instagram.com/womenincs.co/
- Podcast page - womenincs.co/podcast
- Sign Up for PowerUp Tribe - womenincs.co/powerup
Host Marija Skobe-Pilley
- Website - https://www.marijaskobepilley.com/
- LinkedIn - https://www.linkedin.com/in/mspilley/
- Coaching with Marija: http://marijaskobepilley.com/programs
- Get a FREE '9 Habits of Successful CSMs' guide https://www.marijaskobepilley.com/9-habits-freebie
अध्यायों
1. Transitioning From Performing Arts to Tech (00:00:00)
2. Connecting Acting Skills to Customer Service (00:10:30)
3. Navigating the Customer Success Job Market (00:16:03)
4. Improving Resume and Interview Skills (00:23:33)
5. Interviewing for Success in Tech (00:37:15)
114 एपिसोडस
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