Congestion confusion: MTA struggled to answer questions about tolling program fives years in the making

WNYC News

Five years after congestion pricing was signed into law, the MTA has held more than a dozen public hearings, released a 4,000-page analysis, and fielded countless inquiries from elected officials and the press. So after hearing from numerous confused New Yorkers, we expected transit officials to easily answer a few questions about whether certain areas within the congestion zone south of 60th Street would be tolled.