For Alexandra Drane, Caregivers Are the Unsung Angels of Healthcare

There’s a Better Way: Smart Talk on Healthcare and Technology

Alexandra Drane is a bona fide change agent in healthcare.

Not content with being an entrepreneur, she became a serial entrepreneur, and founded multiple healthcare ventures that have ranged from health IT to support for unpaid (and often unsung) caregivers.

Drane’s unique mix of irreverence and optimism has brought her from one challenge to the next, from healthcare analytics to empowering caregivers, plus a stint at Walmart as a clerk—after she had already started three businesses—to get on-the-ground experience on what “customer service” really means.

In our seventh episode of the season, Drane shares her perspective on caregivers as unsung angels, and how effecting change in healthcare is well within reach when you put your mind to it.