How I Almost Lost My Stripe Account – and What You Need to Know
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Buckle up, because this episode is a cautionary tale about how I almost lost my Stripe account (no, but really!). I want to open up for full transparency around how I navigated the situation to get it back up and running – but also what I'm doing to be prepared if something like this were to ever happen again.
Admittedly this is not exactly the sexiest topic... but I think it's a super important conversation to have because this is probably the most devastating thing that could happen to a business.
What’s inside this episode:
- The day-by-day timeline of what happened and verbatim readings of the emails I received... because we love transparency ;)
- What I believe triggered Stripe to flag my account and a step-by-step account of what happened
- Why payment processors seem to be cracking down on coaching businesses and perceived risks
- The surprising words and practices that could get your account flagged (that basically everyone on the internet is doing)
- How I adjusted my offers and website to try and meet my understanding of compliance standards
- What I learned from losing my PayPal account back in 2021 and the differences between this process with PayPal and Stripe
- The payment processor(s) and checkout gateway(s) I'm using moving foward to keep my business protected
*Disclaimer: I’m not an attorney, and this episode does not constitute legal advice. Please consult a qualified legal professional for guidance specific to your business.
Stripe Restricted and Prohibited Businesses
FTC Guidance on Testimonials and Endorsements
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