))
Surprise and Delight Your Customers, Advises Virtual Event Producer (w/Louis Trahan)
Manage episode 419886309 series 3569305
Roger Pierce द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Roger Pierce या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
If you've ever been nervous about clicking the wrong button during a Zoom event, listen up.
In this episode of The Unsure Entrepreneur Podcast, host Roger Pierce interviews Louis Trahan, the owner of Learngistics, a company specializing in corporate in-person and virtual learning experiences.
Louis shares his journey from founding Last Minute Training to expanding into corporate learning and virtual events through his current company called Learngistics. He talks about the challenge of organizing virtual events, how nervous people can be online, and the kinds of supports his company provides, including technical checks, event production — and arranging guest speakers and content, if requested. Along the way he shares his thoughts on delighting customers and maintaining high service standards.
He also discusses the urgency of AI readiness for businesses, explaining how AI can transform operations for both small and large enterprises. Louis emphasizes the nimbleness of small businesses in adopting AI, saying, "AI adoption can be a lot easier and quicker than for large enterprises."
When asked about his advice for aspiring entrepreneurs, Louis recommends doing thorough market research and asking the "right questions" to potential customers before launching a business.
Tune in to hear more about Louis' entrepreneurial path and insights on staying agile and client-focused in the business world.
10 एपिसोडस
साझा करें
