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E43: Airtel's Secret Sauce to Maximizing CLTV
Manage episode 410627589 series 3555870
Ankur Gattani द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Ankur Gattani या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
Legacy telcos like Airtel are retention masters since the 90s. It took a while to get them on our podcast, but we had questions! What's the telcos' retention game plan? And what's Airtel's next growth move? Anshul, AVP - Growth at Airtel, has all the answers.
- (02:21) - Anshul's Growth Adventure from Broadcast to Broadband
- (07:34) - The Two Types of Retention in Telecom
- (10:08) - Maximizing Lifetime Value of Prepaid Customers
- (12:32) - Unveiling Customer Triggers and Barriers for Explosive Growth
- (15:44) - Driving High-Value Conversions with Insightful Hacks
- (19:03) - Airtel's Rural Focus Strategically Driving Data Growth and Acquisition
- (23:04) - Broadband to Be the Next Growth Frontier
- (26:29) - How Airtel is Accelerating Broadband Adoption for Entertainment
- (31:10) - Airtel's 3-Pronged Growth Approach
- (34:36) - Graduating Premium Users to Airtel Black
- (38:41) - Customer-Centricity: Airtel's Competitive Edge
- (41:40) - Airtel's Innovation Drive: Broadening Connectivity with Smart Solutions
- (46:36) - A Unified Approach in Airtel's Multi-LOB Strategy
- (49:50) - Navigating Data Monetization Challenges in the Telco Industry
- (51:49) - Charting Airtel's Growth Trajectory: Exploring Next-Gen Initiatives in 2024
- (54:50) - Leveraging AI, Data, and Customer Channels in 2024
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