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#116 - How to measure customer experience in the equipment rental industry
Manage episode 345207046 series 2816634
Mark Simonsen द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Mark Simonsen या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
During this podcast episode we dive into how you can start to measure the effectiveness of customer experience within the equipment rental industry.
This podcast episode was sponsored by Blue Diamond & Net Zero Equipment
Learn about how Blue Diamond & Net Zero Equipment is powering a cleaner future through their zero-emission power equipment for a net zero future at https://www.bluedm.com.au/net-zero-equipment/
The Hire & Rental Industry Association (HRIA) promotes hire as the preferred choice for Australian business and consumers through supporting members, hire businesses, developing people and growing the industry. Celebrating our 50th anniversary in 2018, the HRIA continues to be a powerful voice for the hire industry in Australia, providing direction and support to enhance the success and safety of hire businesses in Australia.
PODCAST INFO:
Podcast website: https://www.therentaljournal.com/podcast-episodes
Apple Podcasts: https://podcasts.apple.com/au/podcast/the-rental-journal-podcast/id1529824111
Spotify: https://open.spotify.com/show/1EhZH7P39tgHJpmAyaF1He?si=xDVjELiFTqSX_u8fwbV5Uw&nd=1
Email: mark.simonsen@therentaljournal.com
SOCIAL:
LinkedIn: https://www.linkedin.com/company/the-rental-journal
Instagram: https://www.instagram.com/therentaljournalpodcast
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