Mining for Conflict (with Mary Ellen Murrah)

The Relay

Mary Ellen Murrah, Chief Strategy and Marketing Officer at Vista Consulting, discusses the importance of mining for conflict internally within an organization. She emphasizes the need for leaders to listen to and elicit complaints from their team members, as well as create a culture of psychological safety. Gabriel Stiritz, the host, highlights the value of asking pointed questions and encouraging open and honest communication. Vista Consulting helps law firms with culture issues and provides recommendations to improve psychological safety within the organization.