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Rebuilding Business with Kevin Gaskell - Part 2 - #4
Manage episode 277426604 series 2822874
Lily Newman द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Lily Newman या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
It's the next episode of our rebuilding business series of interviews with serial entrepreneur and global adventurer Kevin Gaskell.
Today Kevin draws on his experience of re-building Porsche's failing reputation from being the worst brand to the best brand for customer service in the UK. He says it's not about selling cars or widgets or houses or professional services, you are selling an experience and, aligning your staff behind a vision of what exceptional looks like, is critical.
We hope you enjoy this series of interviews and that they give you some food for thought to help you on your own leadership journey.
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