When Body Language Betrays Your Best Intentions: The Nonverbal Ways Leaders Unintentionally Self-Sabotage Their Communication, by Jonathan H. Westover PhD

The HCL Review Podcast

Abstract: This article explores how leaders can unintentionally self-sabotage their communication through subtle nonverbal behaviors that undermine their intended messages. Drawing on research in organizational leadership and nonverbal communication, specific postures, gestures, facial expressions, and mannerisms are identified that can betray feelings of doubt, discomfort, or disconnectedness despite a leader's aspirations to build confidence and rapport. Practical tips are provided for leaders to recognize tendencies like crossed arms, fidgeting, tight-lipped expressions, over-smiling, lack of eye contact, and rigid positioning that distance them from their audience. The article aims to increase self-awareness of these nuanced cues and equip leaders with tools to ensure their full presence—verbal and nonverbal—aligns to optimally foster credibility, trust, understanding and progress in how they lead.