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Creating a Culture of Feedback: Margaret Cheng, Author of 'Giving Good Feedback'
Manage episode 447481281 series 3512722
The Happy at Work Podcast द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री The Happy at Work Podcast या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
In this episode of The Happy at Work Podcast, Laura, Michael, and Tessa speak with Margaret Cheng, author of Giving Good Feedback.
Margaret shares her career journey from English Literature to HR and how her experiences shaped her perspective on why feedback is so essential yet challenging. She discusses how feedback culture can impact workplaces, citing examples from her career in retail, finance, and social enterprises.
Margaret offers models and techniques for structuring more effective feedback conversations, including her innovative mnemonic frameworks. She addresses challenges like implicit biases and diversity, emphasizing the need to make feedback specific, helpful, and forward-looking.
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