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Genuine Care and Kindness Leaves a Lasting Impression
Manage episode 413081805 series 3352213
Kathi Kruse and Mike theCarGuy Correra, Kathi Kruse, and Mike theCarGuy Correra द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Kathi Kruse and Mike theCarGuy Correra, Kathi Kruse, and Mike theCarGuy Correra या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
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Kindness is the oil that takes the friction out of life. It can also be the difference between you and the competition.
Kathi and Mike share some real time stories about employees that have gone the extra mile, and in the process made themselves memorable. We also share some examples of what happens when poor management, lack of training and a culture that doesn’t put the customer first is left to its own devices.
In our music segment:
Metallica: Funeral For a Friend/Love Lies Bleeding
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Got a question? Email either of us!
Kathi: kathi@krusecontrolinc.com
Mike: mikethecarguy@outlook.com
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