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Revolutionizing the Guest Journey Part 2 of 2: Arrival, Stay, Departure, and Reflection

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dojo.live द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री dojo.live या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal

Now that the guest is here, are hotels ready to deliver an exceptional stay?

Gregg Hopkins, Founder and President of Get Hoppy Consulting, has nearly 40 years of international experience as a hospitality and travel industry professional and is known as a subject matter expert on strategic business planning, travel and hospitality technology, guest and customer loyalty, business growth development, strategic marketing frameworks, and sales strategy. His professional career is highlighted with executive roles as CEO of PROVision Partners, VP of Strategic Marketing for Quore; Chief Sales and Marketing Officer for Intelity; VP of Global Marketing for Newmarket International & Amadeus Hospitality; Founder, President, and CEO of Libra OnDemand; VP of Technology and Distribution for Palmer Hospitality Group; VP of Karyon Distribution Services for SoftBrands Hospitality; and Chief Business Officer of MAI Systems. He has served or currently serves, as a committee member of select organizations and industry associations including the MPI Foundation Global Board of Trustees, the HFTP Executive HITEC Vendor Council, the Rosen College of Hospitality Management, the HTF Content Council, and a member of various Board of Advisors for hospitality technology organizations. In addition to serving as an industry-leading consultant, Hopkins is a published contributor to the hospitality trades, and a participant in industry webinars, roundtables, and podcasts.
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Artwork
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Manage episode 454855504 series 3222070
dojo.live द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री dojo.live या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal

Now that the guest is here, are hotels ready to deliver an exceptional stay?

Gregg Hopkins, Founder and President of Get Hoppy Consulting, has nearly 40 years of international experience as a hospitality and travel industry professional and is known as a subject matter expert on strategic business planning, travel and hospitality technology, guest and customer loyalty, business growth development, strategic marketing frameworks, and sales strategy. His professional career is highlighted with executive roles as CEO of PROVision Partners, VP of Strategic Marketing for Quore; Chief Sales and Marketing Officer for Intelity; VP of Global Marketing for Newmarket International & Amadeus Hospitality; Founder, President, and CEO of Libra OnDemand; VP of Technology and Distribution for Palmer Hospitality Group; VP of Karyon Distribution Services for SoftBrands Hospitality; and Chief Business Officer of MAI Systems. He has served or currently serves, as a committee member of select organizations and industry associations including the MPI Foundation Global Board of Trustees, the HFTP Executive HITEC Vendor Council, the Rosen College of Hospitality Management, the HTF Content Council, and a member of various Board of Advisors for hospitality technology organizations. In addition to serving as an industry-leading consultant, Hopkins is a published contributor to the hospitality trades, and a participant in industry webinars, roundtables, and podcasts.
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370 एपिसोडस

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