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The freedom to connect | Julien LeTerrien | Ep. 85
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Lifetime Value Media द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Lifetime Value Media या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
Chief Customer Officer Julien LeTerrien was having trouble putting his finger on what made customer success unique.
⏱️ Timestamps:
00:00:00 - Tom Brady’s never done customer success
00:00:32 - Kicking off with Julien from Mobilexpense
00:01:09 - Introducing travel and expense management
00:02:16 - Passion and building customer relationships
00:04:54 - Transitioning to chief customer officer
00:05:37 - Fighting for customer success recognition
00:06:37 - Rob on finding community in customer success
00:08:41 - JP on the sanctity of customer trust
00:10:14 - Valuing customer feedback and closing the loop
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Julien LeTerrien:
Julien's LinkedIn: https://www.linkedin.com/in/julien-le-terrien-a9653723/
Mentioned in this episode:
And go listen to We F*cked Up So You Don't Have To with Stino and Melanie on the Lifetime Value Media Network, wherever you found this show!
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