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Artificial Superpowers | Lihong Hicken | Ep. 83
Manage episode 436283246 series 3578812
Lifetime Value Media द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Lifetime Value Media या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
Theysaid CEO Lihong Hicken has a vision for how AI can support the customer success profession.
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⏱️ Timestamps:
00:00:00 - A bold analogy
00:00:22 - Introductions and some voice cracking
00:01:23 - AI in customer success
00:02:37 - From long onboarding to three clicks
00:03:26 - Rob dives into incentives and product
00:05:03 - Breaking down silos between CS and product
00:06:21 - JP on automation and simplicity in onboarding
00:07:55 - The future of AI in enterprise customer success
00:09:20 - AI as a CSM’s supercharged assistant
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Lihong Hicken:
Lihong's LinkedIn: https://www.linkedin.com/in/lihonghicken/
Mentioned in this episode:
And go listen to We F*cked Up So You Don't Have To with Stino and Melanie on the Lifetime Value Media Network, wherever you found this show!
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