110: Joanna Howes: Team Harmony: Practical Strategies to Reduce Tension and Boost Productivity
Manage episode 427144461 series 3005774
It can be hard work to navigate tension between team members and with your clients.
There is a lot of wasted energy and time that can be avoided.
In this weeks episode I share the 3 key areas to focus on to help reduce tension to be able to focus on delivering great work.
I share practical actions for you to implement so please take a listen and let me know your thoughts.
Key highlights:
00:00 Understanding values crucial for team and clients.
04:23 Assumptions lead to unspoken rules causing misunderstandings.
08:23 Seek understanding, access human part, calm down.
10:46 Managing workplace tension through leadership and coaching.
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