Letting Go of Toxic Clients (Replay)

The Business Behind Small Business

#36. Today, we have a replay...business and life got in the way of our recording schedule so we pulled out an episode that is an oldie but a goodie, as they say, and the perfect followup to our last episode about client who ghost you. This replay is of the 3rd episode that Sevana and I have ever worked on together. We were (and still are) two good friends with lots to say and share, while trying to figure out our equipment, our sound, and our technology as we embark into the world of podcasting.
In any case, this topic, like every topic, is something we feel strongly about as toxic clients can really weigh down the growth of a business and of the business owner. We'll be back with a new episode next time, so we hope you enjoy this replay in the meantime.
Oh, and if we haven't said it enough, THANK YOU for your continued support of our podcast!
- Tiffany
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In this episode, our hosts, Sevana and Tiffany (formerly known as Chloe) talk about how to identify toxic clients and ways to improve those relationships or, if needed, knowing when it's time to call it quits and how to show that client the door!
Famous Example:

Clive Davis

E-Books:

Delivering Happiness: A Path to Profits, Passion and Purpose by Zappo’s CEO Tony Hsieh

Leading the Unleadable by Alan Willet
Toxic Client: Knowing and Avoiding Problem Customers by Garrett Sutton
The Starbucks Experience: Five Principles for Turning Ordinary Into Extraordinary by Joseph A. Michelli
The Code of the Extraordinary Mind by Vishen Lakhiani

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We are NOT licensed financial experts, nor do we give financial advice. Anything we share with you here on our podcast, whether it be a personal experience or submission, or advice/tips that have worked for us, or that we believe would work for you should not be viewed as either financial, business, or tax advice. We ask for you to do your research, have open and honest conversations with your company’s own support providers and make decisions based upon that. Throughout this broadcast we will share our knowledge and give suggestions and hope you will receive them as part of your overall research to better your own company.