088 – Management as servant, not master

The Age of Organizational Effectiveness -- hosted by Charles Chandler

For most of the history of management (beginning in the mid-1800s), organizations included command and control structures and top-down information flow. Managers were viewed as the boss, the big cheese, the man, or master within a hierarchical system of control. This is an authoritarian model of organization, where management drives the organization as a machine, … Continue reading 088 – Management as servant, not master →