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65. The Differentiator Between Good and Great
Manage episode 385649510 series 3416195
Vanessa Lucero and Services Industry Association द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Vanessa Lucero and Services Industry Association या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
In a recent discussion, TSIA's Thomas Lah and Sean Morton, SVP of Professional Services for Trellix, delve into the critical challenges facing enterprise technology today, including the relentless threats of ransomware, the scarcity of IT security professionals, and the overwhelming complexity of IT software tools. Sean breaks down these challenges, shedding light on the paramount issues that demand attention in the tech security landscape.
Thomas and Sean touch on key topics such as:
- The ongoing role Trellix plays in ensuring seamless customer experiences paints a vivid picture of how the company continues to support clients through post-implementation.
- The future of professional services and how the role will evolve in response to the changing technological landscapes.
- How Sean's past "product experience" roles have shaped his approach to professional services, and what unique insights and strategies he's brought to the table as a result of blending product expertise with service excellence.
Join us as Sean unpacks the intricate tapestry of technology, unveiling the secrets behind Trellix's success and offering a glimpse into the future of IT security, professional services, and the evolving landscape of SaaS companies.
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