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E008: Ollie Kelly On Customer Centricity, Kaizen and Web 3.0
Manage episode 346265333 series 3412935
Lou Temlett द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Lou Temlett या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
Ollie Kelly has been in tech and customer experience for nearly a decade, his aim is to help others with their own progress and learning in tech. He loves networking, and making meaningful conversations. He has an amazing capacity for customer centricity and efficiency with Kaizen. He's an inspiration in the linguistics and language field bringing his skills to automation. Ollie is the Founder of The NFT Project, which we'll leave for a future podcast!
Topics:
- Omnichannel Experience
- Customer Centricity
- Continuous Improvement
- Automation
- Interactive Voice Recording System
- Asynchronous Messaging
- Social Listening
- Integrated Technologies
- Operations
- Linguistics and languages
- Cryptocurrency
- Web 3.0
The NFT Project: https://tnftp.com/
Ollie: https://www.instagram.com/olliebkelly/
https://www.linkedin.com/in/oliver-kelly-07865982/
Lou: https://www.instagram.com/lou.temlett/
https://www.linkedin.com/in/louisetemlett/
TECH TALKS with Lou - email signup: http://eepurl.com/hPy02L
MUSIC CREDIT:
ARTIST: Maleki Ram | ALBUM: The Ghost at the End of the World | TRACK: The Rush
https://music.apple.com/gb/album/the-rush/1098113666?i=1098113677
This work is licensed under a Creative Commons Attribution 4.0 International License.
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