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Are You Annoying Your Customers? And what to do about it (and get great reviews)
Manage episode 380278125 series 2912341
Dan Holstein द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Dan Holstein या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
Do you know what it's like to buy from your business? Do you understand your customer’s buying journey? Do you know what hoops you make your customer jump through in order to do business with you?
Is it possible that your buying process is annoying your customer?
Regardless of whether you run a large enterprise or a small business, your customer's experience of you will attract them to come back again and again - or frustrate them until they are lured away by your competition. If they think you don’t care, they’ll happily go somewhere else.
This week we focus on common things business owners do to drive customers away, and what to do about it!
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