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#030: Strata Stories - How to optimize your front desk for more sales (feat. Jerry Durham)
Manage episode 396193494 series 3490558
Strata Studios, Paul Singh, and Thomas Schreiber द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Strata Studios, Paul Singh, and Thomas Schreiber या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
On this episode of Strata Stories, we talk with Jerry Durham, the CEO of the Client Experience Company.
We dive into:
1. What the first 45 seconds of a new patient call should sound like at your clinic
2. Understanding who the end user is vs who the decision maker is when selling your PT or OT services
3. Why the insurance company is NOT your customer and the importance of disconnecting from the payer source
Strata Stories are conversations between Strata's CEO, Paul Singh, and leaders in the OT & PT world. We interview practice owners, therapists, consultants, and coaches disrupting healthcare to make a positive change!
If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with our team!
If you have any questions, send us a note hello@stratapt.com. Strata Stories is produced by Thomas Schreiber, our Director of Marketing
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