Understanding Consumer Rights

Sound Living

Regardless of the price of an item or product, there’s nothing more frustrating than being a disappointed consumer. This is especially true if it’s difficult to get any kind of satisfaction from the retailer or seller. However, consumers have rights, and K-State Research and Extension family resource specialist Elizabeth Kiss (kish) says she’s on a bit of a mission to educate consumers about their rights because they often think there’s nothing they can do.

Sound Living is a weekly public affairs program addressing issues related to families and consumers. It is hosted by Jeff Wichman. Each episode shares the expertise of K-State specialists in fields such as child nutrition, food safety, adult development and aging, youth development, family resource management, physical fitness and more.

Send comments, questions or requests for copies of past programs to [e-mail].

K‑State Research and Extension is a short name for the Kansas State University Agricultural Experiment Station and Cooperative Extension Service, a program designed to generate and distribute useful knowledge for the well‑being of Kansans. Supported by county, state, federal and private funds, the program has county Extension offices, experiment fields, area Extension offices and regional research centers statewide. Its headquarters is on the K‑State campus in Manhattan.