How to Turn Vague Client Requests Into Sales

Sales Maven

Have you ever been hit with one of those vague “client requests” that seem impossible to answer effectively?

Maybe it’s a half-formed question or a general inquiry with no specifics, and you’re left wondering how to respond without wasting time or losing a potential sale.

Today’s episode dives into essential sales strategies to turn these unclear inquiries into valuable opportunities.

Nikki shares a simple yet powerful mindset shift to transform frustration into confidence, positioning you as the trusted authority that clients seek out.

She’ll walk you through the art of “giving them a menu” – a tailored approach to offering clear, actionable choices that help clients better understand your services and make quicker decisions.

From practical tips on handling broad requests to strategies for steering the conversation toward a specific solution, this episode gives you the tools to keep the ball rolling with any prospect.

You’ll learn how to confidently structure options, guide clients through the buying process, and close more sales without feeling salesy or pushy.

Tune in to discover how you can make any client request—no matter how vague—a pathway to a sale, building stronger connections and making it easier than ever for clients to say “yes” to working with you.

Nikki invites you to join the Sales Maven Society. Take advantage of this opportunity to work together with you and Nikki. Bring your questions, concerns, and sales situations; she provides answers and guidance. Join the Sales Maven Society here, click Join Today, and then checkout and use coupon code 47trial to get your first month for $47.00!

In This Episode:

[00:41] How to turn vague client requests into sales.

[01:07] Trying to decipher the vague request and make recommendations can be frustrating. Stop and take the opportunity to reframe this in your mind.

[02:03] Coming across as unhelpful can repel the potential client.

[04:22] Giving them something to start with gives their brain a chance to start working on what they actually want.

[06:56] It's your job to give the potential client a menu and get them started.

[07:25] Thank you so much, I can absolutely help you with that. Here are a few questions for specific options.

[08:27] Give the potential client a menu with three options.

[10:01] Which option is the best fit for you? Would you like to discuss any further?

[12:21] You want to give the information gatherer something to take back to their client.

[13:26] Externally motivated people may be attracted to the most popular option, because they like to know what other people are buying.

[14:52] Make it easy for them to say yes to one of your options.

[15:17] Leave the door open for them to reach out at a later date.

For more actionable sales tips, download the FREE Closing The Sale Ebook.

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Nikki Rausch

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