The Impact of AI: Get Your Business Ready for the Future

Retail Doctor Group - Consumer and Retail Transformation Experts

We're excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with John Ball, the Managing Director of Google Customer Solutions AUNZ.

This episode includes:

• How the current era is seen as a pivotal "technology revolution" that will transform industries and the workforce.
• Advancements in AI and machine learning are driving rapid changes, with a faster adoption curve compared to previous tech revolutions.
• The workforce will evolve, with some jobs changing or disappearing, while new roles emerge - adaptability and a willingness to learn will be crucial.
• Consumers are increasingly expecting personalised, seamless retail experiences powered by data, analytics and technology.
• Emerging technologies like 6G/7G networks, IoT, robotics and humanoids will continue to enhance the retail experience.
• Retailers, especially those with legacy systems, need to embrace change, partner with experts, and adapt to evolving customer needs to stay competitive.

Don't miss this thought-provoking discussion on the intersection of technology, humanity, and the retail industry's future!