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Restaurant Rockstars and Roger Beaudoin द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Restaurant Rockstars and Roger Beaudoin या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
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342. Exceeding Expectations in Restaurant Hospitality - Alfio Celia
MP3•एपिसोड होम
Manage episode 363157992 series 1016714
Restaurant Rockstars and Roger Beaudoin द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Restaurant Rockstars and Roger Beaudoin या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
We all define hospitality in our own way, and it’s a foundational element in your business. Ensure that your staff is trained on what hospitality means and more importantly how it affects your guest’s experience. In this week’s episode of the Restaurant Rockstars Podcast, I’m speaking with Alfio Celia, VP of Food & Beverage for Crescent Restaurant Group, a division of Crescent Hotels and Resorts. Crescent is a nationally known operator of over 100 properties in the US and Canada. Listen or watch as Alfio shares: - How hospitality starts with the guest and how they feel - How to exceed guest expectations post pandemic - Crescent’s approach to onboarding, training, and recognizing staff. - Developing and fostering a company culture versus a mission statement - How to up-level guest service and hospitality experiences everyday - Effective marketing strategies and how to maximize restaurant profits. Alfio is a proven industry veteran sharing many key hospitality nuggets that can benefit your operation. Watch or listen to this episode and then go out there and Rock YOUR Restaurant! Roger Thank you to our sponsors: VERGE Funding Group: Set up your personal meeting with Karen to see how much money your business may qualify to get back at this link: https://calendly.com/vergefundinggroup/erc-qualifying-call-rrs The Restaurant Academy: Everything you need to know to optimize profits and maximize sales https://restaurantrockstars.com/joinacademy/ Popmenu - For a limited time only, popmenu is offering our listeners $100 off your first month plus an unchanging lifetime rate. FREE Demo: https://www.popmenu.com/rockstars The Birthday Club – Get new and repeat business, fill your tables and boost sales with Birthdays: https://jointhebirthdayclub.com/BirthdayRockstar/
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389 एपिसोडस
MP3•एपिसोड होम
Manage episode 363157992 series 1016714
Restaurant Rockstars and Roger Beaudoin द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Restaurant Rockstars and Roger Beaudoin या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
We all define hospitality in our own way, and it’s a foundational element in your business. Ensure that your staff is trained on what hospitality means and more importantly how it affects your guest’s experience. In this week’s episode of the Restaurant Rockstars Podcast, I’m speaking with Alfio Celia, VP of Food & Beverage for Crescent Restaurant Group, a division of Crescent Hotels and Resorts. Crescent is a nationally known operator of over 100 properties in the US and Canada. Listen or watch as Alfio shares: - How hospitality starts with the guest and how they feel - How to exceed guest expectations post pandemic - Crescent’s approach to onboarding, training, and recognizing staff. - Developing and fostering a company culture versus a mission statement - How to up-level guest service and hospitality experiences everyday - Effective marketing strategies and how to maximize restaurant profits. Alfio is a proven industry veteran sharing many key hospitality nuggets that can benefit your operation. Watch or listen to this episode and then go out there and Rock YOUR Restaurant! Roger Thank you to our sponsors: VERGE Funding Group: Set up your personal meeting with Karen to see how much money your business may qualify to get back at this link: https://calendly.com/vergefundinggroup/erc-qualifying-call-rrs The Restaurant Academy: Everything you need to know to optimize profits and maximize sales https://restaurantrockstars.com/joinacademy/ Popmenu - For a limited time only, popmenu is offering our listeners $100 off your first month plus an unchanging lifetime rate. FREE Demo: https://www.popmenu.com/rockstars The Birthday Club – Get new and repeat business, fill your tables and boost sales with Birthdays: https://jointhebirthdayclub.com/BirthdayRockstar/
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continue reading
389 एपिसोडस
सभी एपिसोड
×प्लेयर एफएम में आपका स्वागत है!
प्लेयर एफएम वेब को स्कैन कर रहा है उच्च गुणवत्ता वाले पॉडकास्ट आप के आनंद लेंने के लिए अभी। यह सबसे अच्छा पॉडकास्ट एप्प है और यह Android, iPhone और वेब पर काम करता है। उपकरणों में सदस्यता को सिंक करने के लिए साइनअप करें।