E 74 | PROVEN Agent Strategies To Get You Back In Production FAST! With Mie Yamashita Reside Platform podcast

E 74 | PROVEN Agent Strategies to Get You Back in Production FAST! with Mie Yamashita

2M ago 1:02:52

साझा करें

Reside Platform द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Reside Platform या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।

Mie Yamashita breaks down how to get your agents unstuck and back into production. Drawing from her experience with thousands of agents, Mie shares practical strategies for team leaders to boost engagement, set clear standards, and drive consistent results. From understanding the real reasons agents struggle, to using effective training techniques and role-playing strategies, she provides steps for leaders to help their agents perform at a higher level. If you're tired of watching your agents underperform, this is the episode you need to hear.

Chapters

00:00:00 – Unlock Productivity: How to Get Agents Back on Track
00:00:38 – Webinar Kickoff: Host Suneet Welcomes You
00:00:59 – Why Agents Get Stuck: Tackling Productivity Challenges
00:02:49 – Meet Mie Yamashita: Productivity Powerhouse
00:04:30 – Mie’s Opening: How to Revamp Your Training Approach
00:05:32 – Leadership and Engagement: Modeling the Standard
00:08:55 – Standards and Trust: The Core of Building a Thriving Team
00:15:40 – Agent Engagement: Fostering Resiliency and Proactivity
00:21:46 – Structuring Success: Daily and Weekly Routines that Work
00:32:09 – Supporting Agents Through Failure
00:34:18 – Setting Clear Standards: Leading Through Clarity
00:35:36 – Failing Forward: Teaching Agents to Learn From Mistakes
00:39:16 – Mastering Questions: The Secret to Better Conversations
00:44:01 – Role Play Magic: Strategies for Effective Practice
00:46:30 – Inspecting Performance: Fine-Tuning for Success
00:51:40 – Final Tips and Q&A: Wrapping Up with Mie

Links and Resources

Thanks so much for joining us this week. Want to subscribe to the Reside Platform Podcast? Have some feedback you’d like to share? Connect with us on Spotify, Apple Podcasts and YouTube to leave us a review!

82 एपिसोडस