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Exit Surveys & Client Feedback: Collecting and Focusing Customer Feedback
Manage episode 414235135 series 3556650
ProBooth Talk द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री ProBooth Talk या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
In this episode, Jason and Lap discuss the importance of collecting and using customer feedback. They highlight the value of reading and considering customer reviews, as well as the benefits of conducting exit surveys. The hosts share their experience with exit surveys and how they have used the feedback to make improvements in their business. They also discuss the challenges of handling inquiries through social media and the importance of staying in the customer's preferred communication medium. Overall, the conversation emphasizes the significance of listening to customer feedback and utilizing it to maximize business success.
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