On Aon podcast

14:38

What makes Gen Z different from other generations in the workplace? How can an organization help all generations work their best? And what can senior leaders do to foster trust in a multi-generational workplace? In this episode of the On Aon podcast, Helen Payne and Anna Hislop discuss generational dynamics in the workforce. Experts in this episode: Helen Payne, Global Director of Human Sustainability, Aon Anna Hislop, Leadership Coach and Author, You Only Have to Ask, How to Realize the Full Potential of Gen Z at Work Key Moments: [1:37] What makes Gen Z different from other generations in the workforce [3:36] How senior leaders can build trust in the workplace [7:19] Other generations in the workforce [9:06] Examples of companies fostering high-performance across generations Additional Resources: 2025 Employee Sentiment Study Anna Hislop, Leadership Coach You Only Have to Ask, How to Realize the Full Potential of Gen Z at Work Soundbites: “Understanding and appreciating what all generations bring to the workplace is key to have a thriving team or a thriving company.” Anna Hislop “This generation (Gen Z) was shaped by quite an unstable world during their formative years. We had the economic instability during the Great Recession and what that did to their parents and other adults in their life. This is when conversations were had around the table of, I don't want to be just a number or I've dedicated so much time and so many years to this company and now I'm being laid off. There's no loyalty there to be had. So this is what shaped the younger employees and they're really working hard not to make the same mistakes as their older siblings or parents did.” — Anna Hislop “They're looking for a caring leader and they're looking for a leader who will give them clarity and direction. And they will work hard if they feel that they have the support, they know who cares about them and they know what they are expecting to achieve and do in their role.” — Anna Hislop…

1
Building Resilience in the Food, Agriculture and Beverage Industry 18:27

23 days ago18:27

18:27

How is the food, agriculture, and beverage industry building resilience amid intense volatility? In this episode of the On Aon podcast, Ciara Jackson and Marinus Van Driel discuss established and emerging risks in the industry, including prices, tariffs, weather, and AI. Experts in this episode: Ciara Jackson, Global Food, Agribusiness and Beverage Leader, Enterprise Client Group Marinus van Driel, Partner, Workforce Transformation Advisory, North America Additional Resources: Better Decisions on Risk Capital and Human Capital for Food Agribusiness and Beverage Why Pay Equity Should Be Every Food, Agribusiness and Beverage Leader’s Priority Mitigating Volatility and Maximizing Profits: A Guide to Risk Capital in the Food, Agribusiness and Beverage Industry Strengthening Human Capital Strategies to Attract Talent in the Food, Agribusiness and Beverage Industry Soundbites: “Many organizations are launching AI and data science training programs to equip employees with the skills to work alongside automation rather than being replaced by technology. So we're seeing a lot of human technology interactions coming to the fore and organizations focusing on people enabling that to happen in a good and a seamless way.”— Marinus Van Driel “Many companies are partnering with universities and even at the high school level with STEM programs to introduce young people into careers in the food, agribusiness and beverage industry. This industry really provides incredible career growth opportunities. And what organizations are doing now is that they're emphasizing career growth for prospective employees whether it be through internships and apprenticeships, all the way through leadership training programs that are provided.” — Marinus Van Driel…

1
C-Suite View on Navigating Complexity and Volatility with Greg Case 14:14

5 weeks ago14:14

14:14

How is growing complexity and volatility impacting businesses around the world? And how can data and analytics help leaders make better decisions? On this episode of the On Aon podcast, we hear from Aon’s CEO, Greg Case, and Chief Administrative Officer, Lisa Stevens, about the opportunities for businesses to more effectively address risk and people issues and how Aon is going further, faster to help. Experts in this episode: Greg Case, CEO, Aon Lisa Stevens, Chief Administrative Officer, Aon Additional resources: 2025 Climate and Catastrophe Insight 2024 Client Trends Report Key Moments: [1:50] What we heard from clients at our Property & Casualty Symposium [4:42] Aon’s Better Decisions Lab [6:33] The interconnected megatrends of Trade, Technology, Weather and Workforce [9:45] Opportunities for businesses in 2025 Soundbytes: Greg Case: “Our clients consistently remark that decision-making is becoming harder. Last year proved to be no exception and 2025 is off to a challenging and fast start…Yet in the face of this volatility, there's also significant opportunity for businesses and society to use data and analytics and innovative solutions to address their risks in new and more impactful ways.” Lisa Stevens: “We’ve identified four megatrends that are impacting every aspect of business decision making – Trade, Technology, Weather and Workforce…and the interconnected nature of these trends means that clients need advisors who are able to look at the connection points and provide integrated solutions and responses.” Greg Case: “Our clients have really responded to these megatrends, which are driving a level of complexity and volatility that has changed the way they think about risk and people issues.” Greg Case: “Our Better Decisions Lab brings together the content, the data, the analytics that we've been working so diligently on for a number of years in response to client need. It was a thrill to sit with our clients as they saw their own data come to life in real time and experience what this data could do for them as they think about the potential impact over time of climate risk on their overall portfolio of assets.” Greg Case: “I feel privileged to support our 60,000 colleagues at Aon on our mission to serve our clients and make a difference in the world. We have never been in a better position to help clients address their challenges, which is incredibly gratifying. If you want to see a happy Aon colleague, watch them wow a client – that really makes a massive difference at our firm.” Greg Case: “We've created what we believe is very much a first mover advantage. Our 3x3 Plan puts our firm in a position to curate and develop a set of analytics and content that will help us go further, faster and accelerate our Aon United strategy to serve client need.”…

1
How is the Middle Market Growing Amidst Challenges? 10:07

6 weeks ago10:07

10:07

Despite risks becoming more interconnected and complex, some middle market companies are providing a model for others to follow. This On Aon podcast episode examines what successful middle market companies are doing in talent, risk management, and technology. Experts in this episode: Don Ortegel, Executive Vice President, Aon North America Douglas Farren, Managing Director of the Ohio State University’s National Center for the Middle Market Key Moments: [3:18] Strong performance in the middle market [5:21] Interconnection between talent, risk, and technology [7:07] Supply chain disruption is a growing challenge [8:27] Companies scale their technology investment for success Additional Resources: Driving Growth: The Role of People, Risk, and Technology in Middle Market Success National Center for the Middle Market NCMM & Aon On-Demand Webinar Soundbytes: “We found that companies that not only just pick the hottest or latest and greatest technology, but actually pick the ones that were right for their business and could be scaled appropriately were companies that that really kind of took off.” — Doug Farren “Most middle market companies tend to scale their technology investments. In other words, they may not have the capital and the resources to just really go big. So they want to start with a technology that makes sense for them, making sure that it's scalable, that it can really help support the growth plans that that company has.” — Doug Farren “Companies that viewed risk more strategically, that were proactive about managing it, that had tools and other things in place, rather than being reactive and defensive about it, also outperformed their peers.” — Doug Farren…

1
Climate Impact on the Property and Casualty Market 11:32

8 weeks ago11:32

11:32

Record-breaking losses are reshaping the property and casualty market, but analytics can help companies better understand and price risk. This On Aon podcast episode examines climate losses, the effects of court cases, and how analytics can help businesses make better decisions. Experts in this episode: Joe Peiser, Global CEO of Aon Commercial Risk Steve Hackenburg, Property and Casualty Leader, Commercial Risk North America Paul Shedden, Global Head of Risk Capital Analytics Key Moments: [2:14] Climate as driver of significant loss activity [2:44] Effects of tort activity on casualty losses [5:00] Setting temperature records each year [7:58] Favorable insurer results and what that means for companies [9:29] Investing in digital and analytical capability Additional Resources: Climate and Catastrophe Insight Soundbytes: “Activities such as severe convective storms and wildfires traditionally have been viewed by the underwriting community as secondary perils, but given the frequency and severity of these events, they are now really being viewed as more primary perils by the underwriting community.” — Steve Hackenburg “What's been less widely reported is that, in fact, every single one of the past 10 years has hit a new record, not consecutively, but each one of those in its own has hit a new record for warmest temperature as set by the World Meteorological Organization. So climate change is happening.” — Paul Shedden “There’s lots of uncertainty out there and lots of confusion for clients. And that's where we really hope that some of our science and technology and own research can really help.” — Paul Shedden…

1
Using Data and Analytics to Improve Health Outcomes 16:34

10 weeks ago16:34

16:34

Healthcare costs are surging, and organizations are under pressure to strike a balance between employee expectations and the financial sustainability of their benefits programs. This special “On Aon” episode examines what’s behind these rising costs and what companies can do to tackle these risks in the new year. Experts in this episode: Doug Melton, Leader of Client Analytics for Human Capital Meghan Rausch, Analytics Solution Development and Commercialization Leader [2:05] Defining high-cost claimants [3:09] Driving factors and conditions associated with high-cost claimants [5:41] Strategies that employers can utilize to mitigate increasing costs [9:35] Lessons learned from correct (and incorrect) use of this framework [14:56] Enhancing total workforce function in 2025 Additional Resources: The Global Medical Trend Rates Report 2025 Helping Employers Navigate the Rise in High-Cost Medical Claims Key Trends in U.S. Benefits for 2024 and Beyond Tweetables: “It’s really important that employers have strategies in place to try to get ahead of these increasing costs and plan for them.” — Meghan Rausch “Employers need to know their future risk, not base their strategy on their historical risk.” — Meghan Rausch “Employers need to look toward the future as they’re trying to manage some of these risks.” — Meghan Rausch…

1
Special Edition: How AI Impacts Cyber Risk 7:55

15 weeks ago7:55

7:55

In this year’s final “On Aon” episode, we take a closer look at one of the four key megatrends impacting organizations around the world: Technology. AI is driving new exposures that leaders need to identify and address. Our experts discuss the human risk in AI and the steps organizations should be taking. Experts in this episode: Spencer Lynch, Global Security Consulting Leader, Cyber Solutions Adam Peckman, Head of Risk Consulting and Cyber Solutions, Asia Pacific [1:35] AI’s increasing risk in cyber exposure [3:02] Regulatory challenges with AI [3:25] The human element of cybersecurity [4:50] Strategies for managing increasing risk exposure Additional Resources: Evolving Technologies Are Driving Firms to Harness Opportunities and Defend Against Threats 2024 Client Trends Report: Better Decisions in Trade, Technology, Weather and Workforce On Aon Special Edition: 2024 Business Decision Maker Survey 2024 Business Decision Maker Survey Special Edition: Global Trade and its Impact on Supply Chain Tweetables: “Gen AI will help businesses productivity and allow employees to be more engaged in stimulative work activities.” — Adam Peckman “The human element remains the weakest link in defending against cyber attacks.” — Adam Peckman “Risk leaders cannot afford to wait until these new technology initiatives go live before investigating the risk and insurance implications.” — Adam Peckman…

1
Special Edition: Global Trade and its Impact on Supply Chain 11:11

17 weeks ago11:11

11:11

In this special “On Aon” episode, we take a closer look at one of the four key client megatrends impacting organizations around the world: Trade. Our experts discuss the global tensions impacting supply chains and the strategic moves companies can make now to manage risk. Experts in this episode: Tracy-Lee Kus, CEO, Global Broking Centre John Minor, National Practice Leader, Structured Credit & Political Risk [1:53] Current geopolitical issues and their impact on supply chains [4:14] Potential trade restrictions from the incoming Trump administration [5:12] The impact on trade of the Middle East and Ukraine conflicts [6:10] Risk management intervention options [8:20] Climate change presents increasing concerns for supply chain and geopolitical violence [8:45] Strategies for proactively managing supply chain risk Additional Resources: On Aon Insights: Climate and Supply Chain: Why Supply Chain Security is Crucial for Transportation Companies Global Peace Index 2024 2024 Client Trends Report: Better Decisions in Trade, Technology, Weather and Workforce On Aon Special Edition: 2024 Business Decision Maker Survey On Aon Special Edition: Aon’s 2024 Client Trends Report 2024 Business Decision Maker Survey The Global Medical Trend Rates Report 2025 Tweetables: “Trade is the lifeblood of the global economy.” — John Minor “Aon rates more than half of global conflicts have high or medium-high geopolitical conflict risks.” — John Minor “Building transparency around your most important suppliers, their geographic location and their dependency on third parties will be really critical as risks continue to evolve.” — John Minor…

1
The Future of Healthcare: Key Factors Impacting Medical Trend Rates 13:16

18 weeks ago13:16

13:16

Aon’s 2025 Global Medical Trend Rates Report analyzes the factors driving medical costs around the world. In this episode, Aon experts discuss the best strategies companies can explore to help mitigate rising costs — now and in the future. Experts in this episode: Celine Ng Tong, Global Benefits Consultant Kathryn Davis, Global Benefits Data and Analytics Leader [1:17] In-depth overview of the report findings [3:55] Trends in weight management drug costs [6:25] Proactive healthcare cost management strategies Additional Resources: Aon’s website The Global Medical Trend Rates Report 2025 Special Edition: Building a Total Rewards Plan for Every Employee 2023 Global Medical Trend Rates Webinar Tweetables: “This is the first time since 2021 that the trend rate has been projected to be lower than the previous year.” — Kathryn Davis “What employees are still struggling with, with their health, and what is driving these costs, hasn’t changed in ten years.” — Kathryn Davis “Effective wellbeing programs are an excellent option that keep employees healthier and save medical costs.” — Kathryn Davis…

1
Special Edition: Building a Total Rewards Plan for Every Employee 14:26

20 weeks ago14:26

14:26

In this special “On Aon” episode, we take a closer look at one of the four key client megatrends impacting organizations around the world: the workforce. With new skills gaps emerging and employee preferences shifting, the pressure is on for business leaders to reimagine their rewards programs — including healthcare. Our experts focus on the current state of healthcare affordability, its impact on recruiting and retention, and what companies can do. Experts in this episode: Byron Beebe, Global Chief Commercial Officer, Human Capital Farheen Dam, Health Solutions Leader, North America [1:37] Key concerns regarding healthcare costs [3:40] Healthcare affordability refers to both the employee and the employer [6:07] The impact of healthcare affordability on employee recruiting and retention [8:31] Strategies for tackling the challenges of healthcare affordability [11:07] The urgency of addressing accessibility issues Additional Resources: 2024 Client Trends Report: Better Decisions in Trade, Technology, Weather and Workforce On Aon Special Edition: 2024 Business Decision Maker Survey On Aon Special Edition: Aon’s 2024 Client Trends Report 2024 Business Decision Maker Survey The Global Medical Trend Rates Report 2025 Tweetables: “We’re still feeling the impact of inflation from after the pandemic.” — Farheen Dam “Historically when we use the term affordability, we think about it in terms of individuals.” — Farheen Dam “The reality is that total reward budgets are being swallowed up by healthcare just to maintain the status quo.” — Farheen Dam “In order to build the most robust and valuable total rewards package they can, employers have to address healthcare spending.” — Farheen Dam “In this high trend environment, doing nothing simply isn’t an option for employers.” — Farheen Dam…

1
Better Being Series: Understanding Burnout in the Workplace 28:46

22 weeks ago28:46

28:46

Burnout is on the rise everywhere. Understanding and managing burnout not only benefits employees but also improves the bottom line. Today’s Better Being episode focuses on the increasing dangers of burnout, warning signs that burnout is building and strategies for preventing – rather than merely coping with – the work stressors that lead to burnout. Experts in this episode: Rachel Fellowes, Chief Wellbeing Officer, Aon Christina Maslach, Professor of Psychology at the University of California, Berkeley [3:58] Classification of burnout as a stress response [11:00] The danger of viewing burnout as a disease [12:28] Three dimensions of the Maslach Burnout Inventory [14:58] Symptoms of classic burnout patterns [17:21] Six areas of mismatch that result in burnout [23:03] Effective strategies for burnout improvement [24:18] Distinguishing between coping and prevention Additional Resources: Aon’s website Better Being Series: Are You Taking Care of Your Digital Wellbeing? Better Being Series Dives into Women’s Health Rachel Fellowes LinkedIn Aon’s Workplace Wellbeing Aon’s 2022-2023 Global Wellbeing Survey Christina Maslach Resources: UC Berkeley Psychology Website UC Berkeley Research Social Psychology Network Maslach Burnout Inventory™ (MBI) The Burnout Challenge LinkedIn Tweetables: “[Burnout] is not a pathology itself, but it's the lack of recovery afterward that really becomes the problem.” — Christina Maslach “With burnout, employees are switching from doing their very best to doing the bare minimum.” — Christina Maslach “We need to recognize burnout as a phenomenon that can happen in the workplace because of the health consequences it can have.” — Christina Maslach “We should not honor increasingly difficult jobs by just coping with it, we should get rid of some of these stressors or make them less frequent.” — Christina Maslach…

1
Why Supply Chain Security is Crucial for Transportation Companies 15:08

23 weeks ago15:08

15:08

Supply chains are coming under pressure from major geopolitical events, advancements in AI technology and climate change. In this episode of On Aon, experts discuss the steps transportation and logistics businesses can take to improve their supply chain security. Featured in this episode: Chris Bhatt, Chief Commercial Officer, Transportation and Logistics Chris Law, Senior Vice President, Marine Risk Engineering and Loss Control Practice Leader Jan Steven Kelder, Specialty Leader, Transportation and Logistics, EMEA [2:04] Geopolitical risks in supply chain security [6:30] AI and risk management [10:20] Preparing for climate risk Additional Resources: Aon’s website Transportation and Logistics Industry Overview Aon Insights: Transportation and Logistics Tweetables: “Risk management and insurance solutions need to be aligned with changing risks.” — Chris Law “A key element of tech resilience to cargo theft and crime is having resilient cybersecurity policies in place, and that starts with the people.” — Chris Law “At the end of the day, rerouting of cargo, irrespective of the cost, means you have to assess the security risk of your supply chain.” — Jan Steven Kelder “You have to make sure that your risk transfer solutions are always aligned with today’s changing and complex supply chains.”— Jan Steven Kelder…

1
How has CrowdStrike Changed the Cyber Market? 10:40

24 weeks ago10:40

10:40

This summer’s CrowdStrike outage highlighted the potential for significant loss in the insurance market and organizations. In this episode, Aon experts weigh in on the impact of the CrowdStrike incident and the cyber and supply chain lessons learned. Featured in this episode: Sabba Manyara, Director, Cyber Solutions, Asia Matt Chmel, Chief Broking Officer, Cyber Solutions Group Alistair Clarke, Cyber Broking Leader, Global Broking Center [1:38] The global significance of the CrowdStrike incident [5:58] What CrowdStrike means for the future of cyber risk [7:47] Deep dive into the current cyber insurance market Additional Resources: Aon’s website Cyber Resilience Report: Cyber Attacks on Supply Chains Are Causing a Widespread Impact Overcoming the Reputational Cost of Cyber Attacks: The 10-Day Plan Responding to the CrowdStrike Outage: Implications for Cyber and Technology Professionals Responding to the CrowdStrike Outage: Implications for Cyber (Re)Insurance Client Spotlight: Building a Cyber-Resilient Supply Chain Tweetables: "But no one really expected a provider like CrowdStrike to be impacted by such an incident, or to create such an impact." — Sabba Manyara “This was a very complex situation and a very unique situation for each company individually.” — Matt Chmel "From insurers, we have heard, in the past, concerns about systemic risk, a widespread event of this magnitude." — Sabba Manyara “What was so terrifying about this particular outage was that it came as a result of an update by Crowdstrike, one of the world’s leading network security businesses.” — Alistair Clarke “With cyber, the next loss looks nothing like the last one.” — Alistair Clarke “I think going into 2025 we’re still going to see a buyer friendly market in terms of the cyber insurance landscape.” — Matt Chmel…

1
Client Spotlight: Building a Cyber-Resilient Supply Chain 19:21

25 weeks ago19:21

19:21

How can businesses keep abreast of the evolving cyber risk landscape — especially when it comes to supply chain and regulatory trends? In this week’s episode, Cristina Palomo from Schneider Electric, Aon’s client, discusses new regulations, the changing landscape around cyber risk and how companies can successfully manage a cyber crisis. Featured in this episode: Eddie McLaughlin, Global Practice Leader, AGRC, Aon Cristina Palomo, Cybersecurity Risk & Compliance Director Governance, Schneider Electric [1:55] Significant cyber risk landscape changes in recent years [3:08] The digital transformation program at Schneider Electric [6:26] Determining and mitigating third party risk [10:13] Regulatory risk in the face of compliance on a global scale [13:53] Reputation risk in Schneider’s cyber risk management program [16:12] The potential for managing a cyber crisis event well Additional Resources: Aon’s website 2023 Cyber Resilience Report Overcoming the Reputational Cost of Cyber Attacks: The 10-Day Plan Schneider Electric Website Tweetables: “The cyber landscape has been continuously evolving, making it increasingly challenging for companies to anticipate and prepare for the diverse range of threats.” — Cristina Palomo “When we identify any cyber regulation that affects us and requires compliance, we have a systematic and repetitive approach.” — Cristina Palomo “Reputation risk is embedded in every single cyber risk scenario that we assess.” — Cristina Palomo…

1
Tackling Climate Risk to Build Economic Resilience 15:49

27 weeks ago15:49