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Optimizing Hotels' Tech Stacks, Customer Personalization, and Business Intelligence
Manage episode 435794498 series 3560444
No Vacancy Live and No Vacancy Media द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री No Vacancy Live and No Vacancy Media या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
I caught up with Dina Belon, President of Staypineapple Hotels Inc. during the Southern Lodging Summit, where she shared insights on optimizing hospitality operations through implementing cutting-edge technology and personalized guest experiences.
Key highlights include:
Optimizing Tech Stacks: Insights into Staypineapple’s recent tech stack overhaul and the challenges of integration.
Personalized Guest Experiences: How Staypineapple uses data to create hyper-personalized services, enhancing guest satisfaction.
Business Intelligence: The role of AI and data in understanding market trends and outperforming competitors.
Nimble Operations: The importance of flexibility and smart decision-making in the evolving hospitality landscape.
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