Implementing Former Assistance Arrears Pass-Through in California

NCSEA On Location

Today’s program comes to you from Virginia and California. Join Emily Jernigan (Regional Administrator for the California Department of Child Support Services) and Mariellen Keely (Grants and Initiatives Consultant Senior, Virginia Child Support) as they host today’s episode. They welcome David Kilgore (Director), Justin Freitas (Deputy Director), Catherine Manzano (Chief Information Officer) and Sidney Burt (Strategic Communication Manager) – all with the California Department of Child Support Services. Get to know them: their history and what got them started in the child support program. They talk today about California’s former assistance arrears pass-through in their state: what it is, the recent change, why the shift, and who it impacts. They also discuss policy perspectives, messaging campaigns, and how it was implemented – including some advice for other states.