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Track and Trace- when will the struggles ever end?
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Manage episode 287763092 series 2826434
Cassandra Gaines, Esq. and Cassandra Gaines द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Cassandra Gaines, Esq. and Cassandra Gaines या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
Track-and-Trace Struggles - will it ever improve?
It’s 2021 and the industry still has shippers and brokers calling truck drivers for truckload locations. Customers want to know where their shipments are located--why is it so hard to automate this process? Other topics of discussion:
-best practices;
-best tech;
-what annoys drivers;
-how to make customers happy;
-why customers are so obsessed with it and do they go overboard?
- Guests:
- Peter Coratola, President of Ease Logistics
- Chris Jolly, “the Freight Coach” CJolly Freight Consulting
- Vitaly Bekker, Senior Transportation Specialist at Aritzia
- Adam Wingfield, Managing Director at Innovative Logistics Group LLC
- Links:
- Watch on our NEW Website! https://www.madgaineslive.com/live
- Register with LinkedIn Events: https://www.linkedin.com/events/track-n-tracestruggles6772222361153359872/
- Watch on YouTube: https://www.youtube.com/c/cassandragaines
- Sponsors:
- J.J. Keller & Associates
- OTR Capital Learn more here--> https://otrcapital.com/madgaines/
अध्यायों
1. Track and Trace- when will the struggles ever end? (00:00:00)
2. Why do shippers want tracking 24/7 (00:06:45)
3. broker v carrier visibility differences (00:08:49)
4. Why do carriers fight tracking? (00:15:00)
5. shippers want confirmed tracking (00:20:04)
6. set expectations up front (00:21:51)
7. track and trace is abused at times (00:25:17)
8. what is so wrong with calling the trucker? (00:28:26)
9. ELD data (00:38:21)
10. customers want verbal confirmation (00:42:50)
85 एपिसोडस
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