Watchdog | Ghost flights haunt Qantas: $120m settlement with ACCC

Maddocks on the Mic

In our latest episode of Watchdog, join Partner and series host, Shaun Temby, as he dives into the recent ACCC prosecution of Qantas, in what’s become known as the ‘Ghost flights’ litigation.

In this episode, Shaun discusses the use of fine print disclaimers to qualify a strong primary message and the pitfalls businesses can face, whether the penalty negotiated between Qantas and the ACCC was adequate, and three key allegations made by the ACCC, including selling 8,000 tickets to cancelled flights and accepting payments for non-existent services.

You can also read our article for more info on our website.